+Mike Fitz Posted November 16, 2020 Share Posted November 16, 2020 Every year for the past several years my sister buys me a renewal for my premium membership on my birthday in September. This year I never received a message saying that they had bought me a gift membership unlike previous years and thought they had forgotten until I noticed my membership had been increased by a year, kind of awkward not to thank them for the gift since I wasn't notified. Earlier this evening I bought my girlfriend a gift renewal for her premium membership which I've done every year and she also hasn't received an email telling her that a gift membership was purchased for her although it shows that her membership has been extended for another year. Is anyone else having this issue with gift memberships? 2 Quote Link to comment
Keystone Posted November 16, 2020 Share Posted November 16, 2020 There are currently reported problems for emails sent by Groundspeak websites, beginning last Friday (Seattle time). Who is your email provider? When did your sister process your renewal? Quote Link to comment
+Mike Fitz Posted November 16, 2020 Author Share Posted November 16, 2020 I have a gmail address as does my girlfriend. My gift membership was purchased around the end of September/beginning of October and as mentioned my girlfriends was today. Neither of us received an email letting us know a gift membership was purchased although the buyer did receive one. Spam boxes checked as well regularly though none of my emails from geocaching.com has ever gone to spam. I do get many other notifications (found caches that I own, new cache notifications, finds on my watchlist, etc.) just fine. This is the first time either of us didn't get a gift purchase notification, find it odd the same thing happened to both of us with 2 different email accounts. Quote Link to comment
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