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hzoi

AL app: slow loading, not loading new labs

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I suspect this may be a result of high server traffic or something due to new labs being published before the 31 October deadline, but reporting it here anyway.

 

I have three push notifications on my phone of new labs in my area. Cool!

 

When I start the Adventure Lab app, it takes a couple minutes to search for labs in my area. When the green arrow finishes its spin, none of the new labs load up. I know there should be one that shows up on the map 3 miles west of me or so. It is not loading.

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Mine seems to be a little slow this morning, but I have no idea of new ones so have no way of checking that. 

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Bit of a wasted trip this afternoon (I'm in the UK)... had planned to do 2 new ALs but the app kept on stalling, searching for lab caches on the map, heavy use of phone battery... after 45 minutes, I managed to get through two stages of the 1st lab, but gave up as it kept on stalling. No problem with mobile data. When I got home, the two 'finds' were on my cache total finds stats, but now I go back into the app and the two finds are not recognised... the AL starts from the beginning again. Anyway, mini-rant over... what I'm saying is that there appears to have been some issues this afternoon!

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I completed the Sydenstricker Schoolhouse Adventure Labs in Virginia during the slowdown today, while the App shows completion, my find count only shows 3 on geocaching.com, how do I get credited for the other 2?

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28 minutes ago, seadog129 said:

I completed the Sydenstricker Schoolhouse Adventure Labs in Virginia during the slowdown today, while the App shows completion, my find count only shows 3 on geocaching.com, how do I get credited for the other 2?

I don't know the answer to your question but this was one of the frustrating things for me today. The AL app would change between I completed three of the five stages to I completed zero the five stages then I completed three of the stages. When it showed zero I wasn't allowed to resume, it wanted me to start over. 

Maybe logging out and back in on both the app and the website will get things synced? It's worth a try. 

 

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Doing a Lab Adventure while the slowdown yesterday shows "completed". But now I'm missing 2 founds in the counter.

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2 hours ago, JuergB said:

Doing a Lab Adventure while the slowdown yesterday shows "completed". But now I'm missing 2 founds in the counter.


Maybe HQ are moving stealthily towards a +1 per completed Adventure count after all? 😉

Edited by IceColdUK
  • Funny 1

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As a CO of one Adventure Lab, recently made public, I am seeing some strange stats.  I had hoped things would resolve by this morning, but my Leaderboard remains out of sync.

 

On the app on my phone, I can see completion logs for 4 people.  The Leaderboard shows 5 completions (and the 5th may not have left a log, I understand that).  The puzzling thing is that one of my 5 locations shows 9 people have done that location; all the other locations show 5.  I can only see names for the 5 completions; I can't see the names of who did the locations, only the number. So maybe those additional 4 finds on the one location are only seeing one stage completed as well?  Even if they in fact, did complete the whole adventure?

 

image.thumb.png.f14f8fbfe805e21663d5797dc0ad26f1.png

 

image.png.1044fa443a0bc72744a50b4a0b5b5250.png

 

Maybe the Leaderboard has a delay - I'm now showing 10 participants, 7 Adventures completed, and 38 Locations completed.  Ah well, I'm glad people are visiting the locations and seem to be enjoying the Adventure.

Edited by CAVinoGal
Updated information

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