+two bison Posted October 28, 2020 Share Posted October 28, 2020 (edited) Is https://labs.geocaching.com/logs down? I'm getting any "Error 500" message from it. Edited October 28, 2020 by two bison Quote Link to comment
+ecanderson Posted October 28, 2020 Share Posted October 28, 2020 All good here, but it's an hour later. Quote Link to comment
+two bison Posted October 28, 2020 Author Share Posted October 28, 2020 still an issue for me Quote Link to comment
+ecanderson Posted October 29, 2020 Share Posted October 29, 2020 Still good here. If you know how, pull up a ping to labs.geocaching.com If not, let me know. I am getting solid returns here from 63.251.163.235 at the moment. Quote Link to comment
+two bison Posted October 29, 2020 Author Share Posted October 29, 2020 I have no idea what the words "pull up a ping to labs.geocaching.com" mean. I would have no idea how to do that. Quote Link to comment
+two bison Posted October 29, 2020 Author Share Posted October 29, 2020 Hadn't checked before that last post ... whatever it was, is fixed now. Thanks for your efforts ecanderson. Quote Link to comment
+Viajero Perdido Posted October 29, 2020 Share Posted October 29, 2020 (edited) It's a command-line thing. If it spits output like this, it's alive. If nothing happens, it's dead Jim. Quote vp@VPHQ:~$ ping labs.geocaching.com PING labs-sef.geocaching.com (63.251.163.235) 56(84) bytes of data. 64 bytes from 63.251.163.235 (63.251.163.235): icmp_seq=1 ttl=244 time=34.1 ms 64 bytes from 63.251.163.235 (63.251.163.235): icmp_seq=2 ttl=244 time=34.3 ms 64 bytes from 63.251.163.235 (63.251.163.235): icmp_seq=3 ttl=244 time=34.3 ms 64 bytes from 63.251.163.235 (63.251.163.235): icmp_seq=4 ttl=244 time=34.5 ms ^C --- labs-sef.geocaching.com ping statistics --- 4 packets transmitted, 4 received, 0% packet loss, time 3420ms rtt min/avg/max/mdev = 34.188/34.378/34.588/0.233 ms ETA: But Error 500 is different. It means you're communicating to the web server fine, but the server code has crashed. It's like when a politician gets a blank look and stops talking. Typically the server admins will have been notified automatically. Edited October 29, 2020 by Viajero Perdido 1 Quote Link to comment
+ecanderson Posted October 29, 2020 Share Posted October 29, 2020 1 hour ago, Viajero Perdido said: ETA: But Error 500 is different. It means you're communicating to the web server fine, but the server code has crashed. It's like when a politician gets a blank look and stops talking. Actually, you MAY be communicating to "the" web server just fine, but I believe that "the" web server may only be a load balancer in front of the actual server. I know that they do some internal load balancing for some of their stuff (don't know if AL is included), and the IP was for the server at the end of the line. I was curious to see whether he could get all the way to an end server. IIRC, you can get a 500 (e.g., 500.19) from some hardware load balancing systems, too. So you would get a 500 from the balancer, and NOT be able to ping all the way through to the content server. Probably should have done a tracert to see if that was the case. Quote Link to comment
+Viajero Perdido Posted October 29, 2020 Share Posted October 29, 2020 (edited) Fair enough, if you get right down to nuts and bolts. But as far as I'm concerned, that's all on their side of the invisible line, meaning their problem, not your problem. Except that you want it to work, so it's kinda your problem too. [drums fingers] Hey, remember the good old days? (Mexico hotel room, ca. 2007.) Edited October 29, 2020 by Viajero Perdido Quote Link to comment
+ecanderson Posted October 29, 2020 Share Posted October 29, 2020 20 minutes ago, Viajero Perdido said: Fair enough, if you get right down to nuts and bolts. But as far as I'm concerned, that's all on their side of the invisible line, meaning their problem, not your problem. That's often the best process for troubleshooting... divide and conquer. Figure out where the problem is and where it isn't, rinse and repeat, and eventually you have some hope of isolating it. Then you can drop something useful in the lap of the person in charge of fixing it. Nothing worse than "It doesn't work" when it can't be replicated easily. Quote Link to comment
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