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DARKSIDEDAN

low health score feature on the Cache owner dashboard

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7.3. Geocache Health Score

Geocaching is more fun when caches are available to find. To help improve the overall caching experience, Geocaching HQ created an algorithm to calculate a hidden Health Score for each geocache. A low Health Score provides an indication that the cache may need attention from the owner. Our goal is to improve the overall geocaching experience and avoid frowny faces due to missing or broken caches.

This algorithm is based on a combination of logs and circumstances, including

  • Did Not Find (DNF)
  • Needs Maintenance (NM)
  • Needs Archived (NA)
  • Caches that have not been found in a long time
  • Difficulty and terrain rating

Support for cache owners

If the Health Score of a cache drops below a certain point, an automatic email is sent to the cache owner. These emails alert owners that they might need to check on their cache. Here are a few options for cache owners:

  • Maintenance: Visit the cache and make any needed repairs. Post an “Owner Maintenance” log so the community knows it’s available to find.
  • Adjust D/T rating: If your cache turns out to be more difficult than you thought, adjust the D/T rating so that the community knows what to expect.
  • Disable: If you cannot check on your geocache within a few days, disable your cache page. In the log, include the date on which you will do maintenance. After you maintained your cache, enable your cache page and post an “Owner Maintenance” log.
  • Archive: If you decide that it’s time for your cache to be permanently retired, please archive the cache page and retrieve all physical stages.

Role of community volunteer reviewer

If the score of a cache does not change after the email is sent, a community volunteer might follow up with with further recommendations if it appears the geocache continues to need maintenance.

Answer your reviewer with a “Write Note” on the cache page and let them know when you will do maintenance.

Thanks for your help in keeping the game fun!

 

Note that the automatic emails aren't going out at present due to the COVID situation but reviewers are still notified when caches fall below the threshold.

Edited by barefootjeff

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If you mean, what is a Health Score, here's what it says in the Help Center :

 

7.3. Geocache Health Score

Geocaching is more fun when caches are available to find. To help improve the overall caching experience, Geocaching HQ created an algorithm to calculate a hidden Health Score for each geocache. A low Health Score provides an indication that the cache may need attention from the owner. Our goal is to improve the overall geocaching experience and avoid frowny faces due to missing or broken caches.

This algorithm is based on a combination of logs and circumstances, including

  • Did Not Find (DNF)
  • Needs Maintenance (NM)
  • Needs Archived (NA)
  • Caches that have not been found in a long time
  • Difficulty and terrain rating

Support for cache owners

If the Health Score of a cache drops below a certain point, an automatic email is sent to the cache owner. These emails alert owners that they might need to check on their cache. Here are a few options for cache owners:

  • Maintenance: Visit the cache and make any needed repairs. Post an “Owner Maintenance” log so the community knows it’s available to find.
  • Adjust D/T rating: If your cache turns out to be more difficult than you thought, adjust the D/T rating so that the community knows what to expect.
  • Disable: If you cannot check on your geocache within a few days, disable your cache page. In the log, include the date on which you will do maintenance. After you maintained your cache, enable your cache page and post an “Owner Maintenance” log.
  • Archive: If you decide that it’s time for your cache to be permanently retired, please archive the cache page and retrieve all physical stages.

Role of community volunteer reviewer

If the score of a cache does not change after the email is sent, a community volunteer might follow up with with further recommendations if it appears the geocache continues to need maintenance.

Answer your reviewer with a “Write Note” on the cache page and let them know when you will do maintenance.

Thanks for your help in keeping the game fun!

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If you mean you got a low health score. We can't see that. Maybe a reviewer or lackey might be able to see more, and can explain. 

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11 hours ago, DARKSIDEDAN said:

Can someone explain the low health score feature on the Cache owner dashboard?

 

 

Is there a low CHS feature on the dashboard? I can't see it....

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1 hour ago, lee737 said:

Is there a low CHS feature on the dashboard? I can't see it....

 

It only appears when you have a cache with a low health score.

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On 9/16/2020 at 4:42 AM, barefootjeff said:

 

Note that the automatic emails aren't going out at present due to the COVID situation but reviewers are still notified when caches fall below the threshold.

 

Emails have actually resumed as of September 1 :) 

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4 hours ago, DARKSIDEDAN said:

I will just archive any cache that gets a low score

Since you'll be there to pick up the cache, why not just maintain it?

 

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