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PG501

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12 hours ago, PG501 said:

mobile app smart link and  QR code are not working

@Tungstène is correct that the period (.) at the end of your code word may be affecting this. 

 

Otherwise, if you are experiencing trouble with your Adventure, (example: the Location answers appear incorrect or QR code does not work), it is most likely that your Adventure Lab app has stored a previous test version and is not showing the latest test or final version.

You will need to delete all previous test versions from both the web builder and the mobile app. In this case, it is likely the old versions in the app that need removed.  

Steps to delete test in app:

  • In the app, go to the Directory tab by selecting the menu symbol in the upper right-hand corner of the screen
  • Select ‘Test’ Adventure 
  • Swipe it left

I hope this helps. Please let us know if these steps do not help.

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