Caches Not Publishing Correctly

[+monahmat]

Last Saturday, July 19th I created 5 new cache listings and requested they be published 7/26 and 7/27.  NYAdmin published the caches on those dates but 3 of 5 caches did not show up on the map.  Those three caches also showed as disabled in my "Cache Owner Dashboard" (https://www.geocaching.com/play/owner/published?filter=disabledPublished) but if I clicked the link to the disabled caches they showed as published.  2 of these 5 caches did not produce any publication alerts.  I contacted NYAdmin and he said there was nothing he could do and give it a day.  NYAdmin said the caches were showing up if pocket queries were run but not on the map or searching from the website.  They were also not showing on the mobile app.  By Sunday night, approximately 8:00PM ET, the issue had resolved.  Since the issue is resolved I'm not looking for a fix but there did seem to be a bug and I'm not sure if it has been 100% resolved so I wanted to provide my info if it helps with further research.  If I can be of any more assistance please let me know.

 

Penny for your Thoughts:  https://www.geocaching.com/geocache/GC8WYJG  Published Saturday,  7/25.  No alert notifications produced.  Did not show on website or Android app until Sunday night.

KFC Cobleskill: https://www.geocaching.com/geocache/GC8WYJE Published Saturday,  7/25.  No alert notifications produced.  Did not show on website or Android app until Sunday night.

 

Itsy Bitsy: https://www.geocaching.com/geocache/GC8WYK6 Published Sunday, 7/26.  Alert received but geocache did not show up on website map or Android app.

Cherry Valley Park: https://www.geocaching.com/geocache/GC8WYKZ  Published Sunday with no issues.  Alerts received.

Bare Post: https://www.geocaching.com/geocache/GC8WYM3  Published Sunday with no issues.  Alerts received.

 

 

[Keystone]

Thank you for your detailed report!  HQ's engineers became aware of this issue on Saturday morning (HQ time) and worked that day to resolve it.  Hopefully all the hamsters are now well-fed.

[+isaac7437]

This happened to me about two weeks ago and 2/3 of my caches were showing up on the map, but the other one wasn't.

However, I could disable the cache. To get the cache to show up on the map, I had to disable and enable the cache, after that it appeared on the map.

It hasn't happened on any of my other newly published caches.