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Kurtlemmens

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I payed for premium but i'm still basic. Does it take some time when you payed with VISA from Belgium ? I work on the pc. I've already tryed to sign out and sign in , but it doesn't change.  Some advice please ???? Thank you

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Try to relog in de app (or website.)

 

It should be kinda instance? (

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This Help Center article suggests that geocachers in Belgium may need to go through an authorized reseller.  Did you do that?  This is a possible explanation for the delay.

 

I recommend writing directly to Geocaching HQ's customer service team via the link in the Help Center.  They can research the details of your individual account.

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