Jump to content

Owner messages from HQ no longer being received


Recommended Posts

In mid March I stopped receiving messages from HQ about new logs on my caches and also those indicating when a PQ is available etc. I thought it must be Covid19 related but it appears that it is only happening to me. I receive emails on 3 different devices so I don't think the problem is at my end. I also get the emails about new caches published. Any advice for solving this?

Link to comment

Thanks for suggestions. I had, of course, been checking my spam filter but hadn't thought of checking what my  provider was up to. Having done that I have found hundreds of geocaching.com emails blocked by them. I have tried whitelisting but they have rejected my attempts automatically. I plan to have words with them!

 

  • Helpful 1
  • Love 1
Link to comment

Different side of the coin--I get all the emails I expect except the newsletter; I haven't received one since January.  Years ago I had this same issue caused by Comcast declaring the newsletters as spam, so they just blocked them.  Thanks to suggestions here in the forum, I started a gmail account specifically to solve the problem and that worked for years.  Now I wonder if gmail is doing the same thing.  Whitelisting in gmail requires a paid account, which I don't want to have to do, unless the cost is minimal.  (Anybody know what the cost is for a paid account in gmail?)  Especially when I don't even know if that would fix the issue.  Maybe go back to using the Comcast account and whitelist that?  

Edit after research:  Paid gmail is $5 per month.  Comcast doesn't offer a way to whitelist.  Neither option is satisfactory to me.

Edited by NanCycle
Link to comment

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...