Profile "About" can't be saved

[+monsterbox]

Hi!

 

I can't save my profile "about" any longer. I'm using GSAK and FSG to create my personal profile and it did work until last week. I wanted to upload my actual changes and after saving the "about" part is empty.

 

Any ideas what this could be? Too much info in that part? Or "just" a simple bug?

 

Thanks,

Christian

[+Isonzo Karst]

Browser? sometimes these issues are browser related.

Scroll the whole page and look for an error message, -> Please remove any third party image sources.

 

You can get this message even though the image was  uploaded to Geocaching.com, if the URL is amazon cloud  - s3.amazonaws.com

 

I just checked, and yep, your profile image of monster with box, is on amazon. You won't be able to edit until you remove that and reload it ... 

Edited April 30, 2020 by Isonzo Karst

[+HHL]

Use this URL:

https://www.geocaching.com/account/settings/profile#Biography

and paste the just clipped stats into the "About" text field.

 

Hans

 

NB: Unfortunately calling GS's web pages directly (#Biography or #Content) through the # sign is broken with one of the last site updates.

[+Isonzo Karst]

Hans, I was hoping your link would work, and it does, as does (for me) the site edit  link   https://www.geocaching.com/account/settings/profile

 

Edited April 30, 2020 by Isonzo Karst

[+QuentinPA]

8 hours ago, Isonzo Karst said:

Hans, I was hoping your link would work, and it does, as does (for me) the site edit  link   https://www.geocaching.com/account/settings/profile

But I can't update until I remove the "third party" image (ie, amazon cloud , where the site put my image when i originally uploaded it ;-)

my profile can stay stuck... 

I think  that link would work

Edited April 30, 2020 by QuentinPA

[+HHL]

17 hours ago, HHL said:

NB: Unfortunately calling GS's web pages directly (#Biography or #Content) through the # sign is broken with one of the last site updates.

Bummer. This is an Firefox 75 issue.

Firefox75  gives this:

 

 

Where I do expect this:

 

 

Hans

[+monsterbox]

On 4/30/2020 at 3:08 PM, HHL said:

Use this URL:

https://www.geocaching.com/account/settings/profile#Biography

and paste the just clipped stats into the "About" text field.

 

Hans

 

NB: Unfortunately calling GS's web pages directly (#Biography or #Content) through the # sign is broken with one of the last site updates.

Tried everything that has been suggested here. Still doesn't work. It saves a short text, but not the profile created by FSG :-( Too bad. I even deleted my profile pic, also didn't help. Will see what happens now and when this gets fixed finally...

Thanks for your ideas and suggestions, I really appreciate it!

[+monsterbox]

On 5/10/2020 at 12:02 AM, monsterbox said:

Tried everything that has been suggested here. Still doesn't work. It saves a short text, but not the profile created by FSG :-( Too bad. I even deleted my profile pic, also didn't help. Will see what happens now and when this gets fixed finally...

Thanks for your ideas and suggestions, I really appreciate it!

 

Ok, got a solution, that works for me!

It seems that my profile info became too long. After removing one part, it could be saved again. So, there seems to be a length limit, can't tell, how much it is, but there is one...

Thanks again for coming up with some ideas on what I could try!

 

Bye,

Christian

[+Viajero Perdido]

6 hours ago, monsterbox said:

It seems that my profile info became too long. After removing one part, it could be saved again. So, there seems to be a length limit, can't tell, how much it is, but there is one...

 

Psst Groundspeak:  Error message needed.  Please and thank you.

 

Edited May 16, 2020 by Viajero Perdido