+Universumbewohner Posted March 2, 2020 Share Posted March 2, 2020 Hallo zusammen, bin noch recht "frisch" was das Geocaching angeht und hab keinen passenden Beitrag zu meiner Frage hier im Forum gefunden. Habe letztes Jahr einige Souvenirs ergattert, auch bei der Mysterien-im-Museum-Aktion. Seit einigen Wochen wird mir in der App keins mehr von diesen angezeigt, nur noch insgesamt 5 Stück von meinen 14. Auf der Online-Profilseite sind aber alle drin. Woran könnte das liegen? Gibts da ein Update oder ähnliches, oder irgendwelche Einstellungen die ich machen müßte? Sind alle öffentlich sichtbar geschaltet, keins verborgen. Danke für euere Antworten Quote Link to comment
+CAVinoGal Posted March 2, 2020 Share Posted March 2, 2020 15 hours ago, Universumbewohner said: (Translated by Google) Hello everyone, I'm still quite "fresh" when it comes to geocaching and have not found a suitable contribution to my question here in the forum. Got some souvenirs last year, including the Mysteries in the Museum campaign. For a few weeks now, none of these have been shown to me in the app, only a total of 5 of my 14, but everyone is on the online profile page. What could that be? Is there an update or something similar, or any settings that I would have to make? Are all publicly visible, none hidden. Thanks for your answers Try logging out of the app, and then back in to refresh the connection. Does that help? Quote Link to comment
+Universumbewohner Posted March 6, 2020 Author Share Posted March 6, 2020 On 3/3/2020 at 12:18 AM, CAVinoGal said: Try logging out of the app, and then back in to refresh the connection. Does that help? Thank you, CaVinoGal! It works Quote Link to comment
+CAVinoGal Posted March 6, 2020 Share Posted March 6, 2020 1 hour ago, Universumbewohner said: Thank you, CaVinoGal! It works I'm glad it was so simple!! Quote Link to comment
+Kikkekassel Posted August 22, 2020 Share Posted August 22, 2020 Bei mir hat das nicht geholfen. Mir wird in der App kein Souvenir angezeigt. Woran kann das liegen? Quote Link to comment
+Max and 99 Posted August 22, 2020 Share Posted August 22, 2020 22 minutes ago, Kikkekassel said: Bei mir hat das nicht geholfen. Mir wird in der App kein Souvenir angezeigt. Woran kann das liegen? What souvenir? Quote Link to comment
+Kikkekassel Posted September 10, 2020 Share Posted September 10, 2020 Kein Souvenir. Ich habe viele Länder Souvenire, Städte Souvenire usw. Ich sehe in der App keine. Quote Link to comment
+CAVinoGal Posted September 11, 2020 Share Posted September 11, 2020 1 hour ago, Kikkekassel said: I have souvenirs from many countries, cities souvenirs, etc. I don't see any in the app. When you log in on the app, and go to your profile (three lines, top left corner, tap profile) and then clickon Souvenirs, you show NO souvenirs? Is there an error message? Can you send a screenshot of what you DO see? What phone, and what version of the app are you using? Could it be an older version and it needs to be updated? Quote Link to comment
+Max and 99 Posted September 11, 2020 Share Posted September 11, 2020 13 hours ago, Kikkekassel said: Kein Souvenir. Ich habe viele Länder Souvenire, Städte Souvenire usw. Ich sehe in der App keine. You may need to contact Geocaching HQ. Are you using the newest app version? Quote Link to comment
+Max and 99 Posted September 16, 2020 Share Posted September 16, 2020 On 9/10/2020 at 6:32 PM, Kikkekassel said: Kein Souvenir. Ich habe viele Länder Souvenire, Städte Souvenire usw. Ich sehe in der App keine. Did it get fixed? I hope so! Quote Link to comment
+Ultroner Posted January 1, 2021 Share Posted January 1, 2021 (edited) Hallo und frohes Neues Jahr! Ich wollte dieses Thema auch noch einmal aufgreifen. Bei mir werden auf der App auch keine Souvenire angezeigt. Wenn ich mich über die Webseite einlogge, sehe ich sie alle, nur auf der App nicht. Ich habe die App deinstalliert, Smartphone ausgeschaltet und neu geladen, App installiert und immer noch keine Besserung. Die App hat alle Berechtigungen. Ich habe: Samsung A51 Appversion: 8.34.0 Android 10 Gehe ich auf Souvenirs, steht da nur, daß es virtuelle Kunstwerke sind und so weiter. Habt ihr Lösungsvorschläge für mich? Hello and Happy New Year! I wanted to take up this topic again. I don't see any souvenirs on the app either. When I log in to the website, I see them all, only not on the app. I uninstalled the app, switched off the smartphone and reloaded it, installed the app and still no improvement. The app has all permissions. I have: Samsung A51 App version: 8.34.0 Android 10 If I go to souvenirs, it just says that they are virtual works of art and so on. Do you have any suggestions for solutions for me? Edited January 6, 2021 by Ultroner Quote Link to comment
+strobu Posted January 1, 2021 Share Posted January 1, 2021 (edited) I noticed the same behavior. The app displayed only a reduced number of Souvenirs. I deleted both, the app's cache and data, logged in again and now no souvenir at all is displayed, but only a general notice about Souvenirs. Version 8.34.0 Android 8.0.0 samsung SM-A320FL Edited January 1, 2021 by strobu Quote Link to comment
+Ultroner Posted January 6, 2021 Share Posted January 6, 2021 Unfortunately, I see no solution yet. Does anyone still have this problem? Quote Link to comment
+Kiwikatze7 Posted January 7, 2021 Share Posted January 7, 2021 I have the same problem -- reinstalled the app and now no souvenirs are shown at all. Quote Link to comment
+chk472 Posted March 18, 2021 Share Posted March 18, 2021 Dieser Topic scheint noch immer ohne Lösung zu sein und das Problem weiter zu bestehen. Leider werden auch bei mir in der App seit geraumer Zeit keine Souvenirs mehr angezeigt. Kann jemand helfen? Danke vorab! Quote Link to comment
+Max and 99 Posted March 19, 2021 Share Posted March 19, 2021 All my souvenirs arrive and display on the Android app. The new ones I recently earned showed up right away and they all seem to be on my profile on the app. Quote Link to comment
+chk472 Posted March 19, 2021 Share Posted March 19, 2021 3 hours ago, Max and 99 said: All my souvenirs arrive and display on the Android app. The new ones I recently earned showed up right away and they all seem to be on my profile on the app. Das freut mich total. Bei mir funktioniert das leider nicht: Deinstallation, Neustart, Bitten und Flehen haben leider nicht zum Erfolg geführt... welche Möglichkeiten gibt es noch? Quote Link to comment
+Max and 99 Posted March 19, 2021 Share Posted March 19, 2021 2 minutes ago, chk472 said: I'm really happy about that. Unfortunately, it doesn't work for me: Uninstalling, restarting, pleading and pleading have unfortunately not led to success ... what other options are there? I can certainly understand your frustration!! Quote Link to comment
+chk472 Posted April 11, 2021 Share Posted April 11, 2021 On 3/19/2021 at 5:10 AM, Max and 99 said: I can certainly understand your frustration!! Thx. Quote Link to comment
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