+Teahan_family_hk Posted January 24, 2020 Share Posted January 24, 2020 for the last week everytime I try to logon onto the Wherigo website or use the app on my iphone I get the following message: An Error Has Occurred Your request has resulted in an error. Please return to this site's home page to continue. I get the same message when trying through internet explorer and chrome on my laptop. See attached picture. Any help would be greatly appreciated. 1 Quote Link to comment
+verturin Posted January 24, 2020 Share Posted January 24, 2020 you need you relog with your identifiant on each visit ! Quote Link to comment
+Teahan_family_hk Posted January 25, 2020 Author Share Posted January 25, 2020 It won't even let me login anymore. I cannot access any of the pages. Quote Link to comment
+Teahan_family_hk Posted January 25, 2020 Author Share Posted January 25, 2020 I deleted the app and have created a new account and it works. Quote Link to comment
+SoLi17 Posted February 23, 2020 Share Posted February 23, 2020 The same error message is displayed when I try to log in to Wherigo, so that I am unable to download a cartridge at the moment. What can I do? I have a Premium Account for geocaching.com, but when I use my login data to log in to Wherigo, it does not work. What can I do? What do you mean by On 1/25/2020 at 9:43 AM, Teahan_family_hk said: I deleted the app and have created a new account and it works. Which app have you deleted and what kind of new account have you created? Quote Link to comment
+JoenGPS Posted April 24, 2021 Share Posted April 24, 2021 Can't log in on laptop or phone so it's not the app..... Quote Link to comment
+Hügh Posted April 25, 2021 Share Posted April 25, 2021 6 hours ago, JoenGPS said: Can't log in on laptop or phone so it's not the app..... This happens from time-to-time, because there's no one at HQ maintaining the site. Wait a bit, and it'll probably fix itself. Quote Link to comment
+JoenGPS Posted May 6, 2021 Share Posted May 6, 2021 Still the same as of 5/6/21..... using my laptop. I have to clear the cookies on each attempt too or it will immediately go to the error page. Interestingly, I tried the wrong password and I got the wrong password/account match message. Trying the correct combo produces the error page !?!? Quote Link to comment
+backandthefish Posted May 6, 2021 Share Posted May 6, 2021 I've had this ongoing issue as well. Yesterday, I found that I could login successfully (usually) with Microsoft Edge (yeah, hate it - but it worked) and then downloaded a cartridge, attached it to a draft email and then downloaded it to my phone.....at which time the app could use it. Kinda a crappy way to make it work, but it worked Quote Link to comment
+Hügh Posted May 6, 2021 Share Posted May 6, 2021 3 hours ago, backandthefish said: Microsoft Edge (yeah, hate it - but it worked) Firefox works too (at least it does for me.) Quote Link to comment
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