+Mess5 Posted August 19, 2019 Share Posted August 19, 2019 (edited) I was given a Lego trackable figure for Christmas a few years ago. I waited a while to activate him, but when I tried, it says that someone already owns this. When I searched for the trackable, it seems that a different trackable exists with the same tracking number because I've still got it right here! Any ideas on who I can contact, or what I can do to make my trackable usable? Edited August 19, 2019 by Mess5 Quote Link to comment
+cerberus1 Posted August 19, 2019 Share Posted August 19, 2019 Odd, says it belongs to another as a Christmas present too. I don't think it's a good idea to show that trackable's code here for more issues... You can mail Geocaching HQ, and use the dropdown #5 Trackables for help. I'm not sure a trackable already logged belonging to another can be changed over to you, but if an actual error, I'd guess shop geocaching (or where purchased ) might make good... Good luck. 1 Quote Link to comment
+kunarion Posted August 19, 2019 Share Posted August 19, 2019 You will find a contact page here: https://www.geocaching.com/help/index.php?pg=kb.book&id=10 If you intend to place it into a Geocache for travel, it will need a different tracking code than any others. 1 Quote Link to comment
+Mess5 Posted August 19, 2019 Author Share Posted August 19, 2019 1 hour ago, kunarion said: You will find a contact page here: https://www.geocaching.com/help/index.php?pg=kb.book&id=10 If you intend to place it into a Geocache for travel, it will need a different tracking code than any others. Thanks. I was able to use the "contact us" feature. Hopefully they'll get back to me with a solution. Quote Link to comment
+Camroo Posted August 19, 2019 Share Posted August 19, 2019 yeah for sure contact HQ... its possible to get the activation code by seeing the tracking code so possibly that or someone typed in the wrong code and got yours. Quote Link to comment
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.