+PheonixSquad 2 Posted April 12, 2019 So I've done caching before with my mother and brother but I've just made a new account and now I cant access the premium cache's even though I've got the year subscription. Quote Share this post Link to post
+Viajero Perdido 873 Posted April 12, 2019 Have you tried logging out, and back in again? 1 Quote Share this post Link to post
+PheonixSquad 2 Posted April 12, 2019 17 minutes ago, Viajero Perdido said: Have you tried logging out, and back in again? Yep but didn't fix it 😐 Quote Share this post Link to post
+PheonixSquad 2 Posted April 16, 2019 Thought I'd leave a reply just to tell people that THERE IS A FIX I'm using a Huawei P20 Pro and I found that If I delete the app and clear all my data of it. Redownload and leave it for 5-10mins before login. It randomly worked. Hope this helps at least one person 👍 1 2 Quote Share this post Link to post
+Rixxus 0 Posted June 22, 2019 On 4/17/2019 at 3:35 AM, PheonixSquad said: Thought I'd leave a reply just to tell people that THERE IS A FIX I'm using a Huawei P20 Pro and I found that If I delete the app and clear all my data of it. Redownload and leave it for 5-10mins before login. It randomly worked. Hope this helps at least one person 👍 This worked for me, thanks so much. I was about to give up. Tried removing the app several times, turning my phone off etc. Quote Share this post Link to post
+ch8193 0 Posted September 5, 2019 On 4/16/2019 at 8:05 PM, PheonixSquad said: Thought I'd leave a reply just to tell people that THERE IS A FIX I'm using a Huawei P20 Pro and I found that If I delete the app and clear all my data of it. Redownload and leave it for 5-10mins before login. It randomly worked. Hope this helps at least one person 👍 Worked for me too. I had this problem with a Huawei P30 Pro and a MediaPad M5. So maybe it's related to Huawei devices only. Anyway, thanks for the fix. Quote Share this post Link to post
+kunarion 2687 Posted September 5, 2019 (edited) It takes from a few hours to one day before the account info catches up in the App, depending on what method you used to subscribe. Edited September 5, 2019 by kunarion Quote Share this post Link to post
+Mootnell 0 Posted May 8, 2020 I am having the same issue. If I use a GPS all premium caches are available but I don’t always have my GPS on me. If I use my phone or IPad no premium caches are available. I’ve done everything that has been suggested to no avail. I make sure I’m logged out of other devices before using another. I’ve deleted app and reloaded. I’ve left it overnight all to no avail. the only thing I did notice was my phone and iPad both show different versions despite both APPS being updated. irrespective neither work and I’ve paid good money for nothing. Quote Share this post Link to post