Premium Account not working

[+PheonixSquad 2]

So I've done caching before with my mother and brother but I've just made a new account and now I cant access the premium cache's even though I've got the year subscription.

[+Viajero Perdido 873]

Have you tried logging out, and back in again?

[+PheonixSquad 2]

17 minutes ago, Viajero Perdido said:

Have you tried logging out, and back in again?

Yep but didn't fix it 😐

[+PheonixSquad 2]

Thought I'd leave a reply just to tell people that THERE IS A FIX I'm using a Huawei P20 Pro and I found that If I delete the app and clear all my data of it. Redownload and leave it for 5-10mins before login. It randomly worked.

 

Hope this helps at least one person 👍

[+Rixxus 0]

On 4/17/2019 at 3:35 AM, PheonixSquad said:

Thought I'd leave a reply just to tell people that THERE IS A FIX I'm using a Huawei P20 Pro and I found that If I delete the app and clear all my data of it. Redownload and leave it for 5-10mins before login. It randomly worked.

 

Hope this helps at least one person 👍

This worked for me, thanks so much. I was about to give up. Tried removing the app several times, turning my phone off etc. 

[+ch8193 0]

On 4/16/2019 at 8:05 PM, PheonixSquad said:

Thought I'd leave a reply just to tell people that THERE IS A FIX I'm using a Huawei P20 Pro and I found that If I delete the app and clear all my data of it. Redownload and leave it for 5-10mins before login. It randomly worked.

 

Hope this helps at least one person 👍

Worked for me too. I had this problem with a Huawei P30 Pro and a MediaPad M5. So maybe it's related to Huawei devices only. Anyway, thanks for the fix. 

[+kunarion 2687]

It takes from a few hours to one day before the account info catches up in the App, depending on what method you used to subscribe.

 

 

Edited September 5, 2019 by kunarion

[+Mootnell 0]

I am having the same issue. If I use a GPS all premium caches are available but I don’t always have my GPS on me.

If I use my phone or IPad no premium caches are available. I’ve done everything that has been suggested to no avail.  I make sure I’m logged out of other devices before using another.

I’ve deleted app and reloaded. I’ve left it overnight all to no avail.

the only thing I did notice was my phone and iPad both show different versions despite both APPS being updated.

irrespective neither work and I’ve paid good money for nothing.