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Can’t renew my premium membership


Team Taran

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I tried to renew my premium membership on Monday and everything seemed to work except that I didn’t get offered a receipt. I checked and my credit card had not been charged and my renewal date had not changed so I decided to wait a day and try again. On Tuesday at around noon I tried again. This time everything went as expected although response time was slow. I printed a copy of the receipt. This morning I discovered that my renewal date has not changed and my credit card has not been charged. Renewing a membership should not be this hard and when I tried to contact you through your help feature I was required to respond to prove I was not a robot in spite of the fact that I was a signed in paying member.

 

 

 

 

 

 

 

 

 

 

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