Notified of "new" souvenir every time the app starts

[+alain4s 30]

I wouldn't be surprised if the problem occurs when :

1. The download of the souvenirs images was interrupted or was never initiated. 
   In that case, the notification would stay on all the time.
2. A "clean up" software (like CCleaner) periodically frees up disk space by deleting the app's cache.
   In that case, the notification would reappear a few hours or minutes later.
3. The yellow dot is mistaken for a souvenir notification when, in fact, it signals an incoming message.
   In that case, the notification would stay on until the user reads all his messages.

[+Spacemann Spiff 3]

I was one of the early posts of this problem, but it seems to have been recently fixed for me.  But I also got a new phone recently (Android - Galaxy A50), so I'm not sure if it fixed because of the new phone or just because the issue was finally repaired right about the same time as I got my new phone.  Either way, the problem is finally gone for me.

[+capoaira 34]

I have also the Android Galaxy A50 but the bug is still there...

[+jy09 1]

même problème version 8.12.0 sur Android 9.0 , HUAWEI .P30 ..depuis des mois ...

[+The CEO 6]

I also had this problem several months ago.

If I recall correctly, I fixed it by scrolling the souvenir list all the way to the bottom of the list.

It was my impression at the time that by doing this, I kind of marked all souvenirs as 'seen', and that caused the "new" souvenir yellow dot to disappear.

[+capoaira 34]

This is not working for me

[+MrPi3141 3]

It's happening again...

[+The CEO 6]

After the problem was gone for a couple of months, it recently showed up again

 

Today I went into Android-settings-->Apps-->Geocaching.

Then selected Storage.

I cleared the cache, but this didn't solve the problem.

 

Then I went back to (Android-settings-->Apps-->Geocaching) Storage, and this time I cleared the Data.

I then had to re-login into the app again (the app has lost all settings, username/password and so on).

... but for now, the new souvenir notification is gone

Possibly this also works for others.

 

Let's see for how long this 'workaround' solves the problem...  fingers crossed

[+CAVinoGal 389]

3 hours ago, The CEO said:

Then I went back to (Android-settings-->Apps-->Geocaching) Storage, and this time I cleared the Data.

I then had to re-login into the app again (the app has lost all settings, username/password and so on).

... but for now, the new souvenir notification is gone

Possibly this also works for others.

 

Let's see for how long this 'workaround' solves the problem...  fingers crossed

 

It worked for about an hour.  The "New souvenir" notification is back.

 

I'm the OP on this thread, over a year ago.  it was resolved for a while, but as others have noted, it's baaaaaack!  I've scrolled down as The CEO suggested a couple of posts back, and today I cleared the cache AND the data, relogged in to see the New notificaton gone, but then back again an hour later.  :::sigh:::  I got used to it before, I'll just live with it till it's fixed again.

 

Android app v 8.13.1

Google Pixel phone

Android 10

[+barefootjeff 2322]

On 2/19/2020 at 12:36 PM, CAVinoGal said:

It worked for about an hour.  The "New souvenir" notification is back.

 

I'm the OP on this thread, over a year ago.  it was resolved for a while, but as others have noted, it's baaaaaack!  I've scrolled down as The CEO suggested a couple of posts back, and today I cleared the cache AND the data, relogged in to see the New notificaton gone, but then back again an hour later.  :::sigh:::  I got used to it before, I'll just live with it till it's fixed again.

 

I'm getting that too now. It tells me I have a new souvenir (the most recent was the 02/02/2020 one), I look at a bunch of them and it goes away apparently satisfied, but the next time I open the app it's back telling me I have a new souvenir. The trouble is that same yellow dot could also mean there's an unanswered message I need to look at, so I feel a need to check whenever it appears. Out, damned spot!

[+MrPi3141 3]

@Geocaching HQ, are you listening?

This bug has been around for ages...

And we can't swat it away!