Wherigo.com server error 503 again.

[+on4bam 1591]

Hi,

 

Once again Wherigo.com is throwing up errors. I tried a few nearby cartridges but it seems the server needs a good kicking (again).

Error During Upload

System.Net.WebException: The request failed with HTTP status 503: Service Unavailable. at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at Wherigo.GSPCartridgeService.CartridgeService.GetCompiledCartridgeWithMetaData(GWZMetaData gwzMetaData, String CartridgeFileName, String CartridgeId, Int64 PlayerId, String PlayerName, DeviceType deviceType, String CompletionCode) at cartridge_download.btnDownload_Click(Object sender, EventArgs e)

 

[Ranger Fox 167]

When you said you tried a few nearby cartridges, I think you mean you're trying to download something.  I tried to download about half a dozen cartridges, old and new, and was able to do so.  Perhaps it resolved itself?

[+on4bam 1591]

3 minutes ago, Ranger Fox said:

 Perhaps it resolved itself?

 

Looks like it. Download worked now. Maybe someone "switched it off and on again"?

 

[+Ronnoo 0]

Every day or every hour I got an 503 "HTTP Error 503. The service is unavailable." error :(

And when I browse to another cartridge I must every time fill in my credentials.

The problem will not be solved when I delete the cookies.

 

[+Ronnoo 0]

It's not funny anymore! I got more 503 pages when I browsing/downloaded or even fill in mine credentials (again)

[+searchjaunt 2]

I need to update one of my cartridges and I can't even login anymore. When will this be finally fixed?

[Ranger Fox 167]

Guess it's fixed now?  I don't know what's going on up in Seattle.

[+Delta68 12]

It's broken again

 

[+on4bam 1591]

Trying to download a cartridge but again....

 

Quote

 

An Error Has Occurred

Your request has resulted in an error. Please return to this site's home page to continue.

 

 

[+Landsbanki 1]

I'm getting these Error 503 messages pretty much n a daily basis with a cycle of signing in and being kicked out but never getting anywhere. The website is becoming unusable.

[Ranger Fox 167]

This might be a time to hammer Groundspeak's support email.  If anyone ever needed my blessing, have at it.

[+Sir-Lancelot 0]

I contacted them, should be sorted for now 

[+cghove 14]

There's a 503 error again now..

[Ranger Fox 167]

I see it as well.  It looks to be tied directly to the login process. 

[+Ariberna 15]

Now is unavailable

[+Vidfamne 1]

i managed to dl a cartridge last week directly on my phone, but now I wanted to upload the successcode, I get the same errors as above... Any ideas?

Edited August 26, 2019 by Vidfamne

[+Camroo 25]

23 minutes ago, Vidfamne said:

i managed to dl a cartridge last week directly on my phone, but now I wanted to upload the successcode, I get the same errors as above... Any ideas?

i have been getting the exact same thing for the last couple of months... just keep going back to the page over and over... after a while it works for me

[+coachstahly 684]

36 minutes ago, Vidfamne said:

i managed to dl a cartridge last week directly on my phone, but now I wanted to upload the successcode, I get the same errors as above... Any ideas?

 

I suggest you manually input the code on the cartridge page, assuming you can eventually get to the cartridge page.  

[Ranger Fox 167]

It was like that all weekend.  There's an email address I can use to send outage information, but the last time I used it, I was told not downloading a cartridge isn't the same as an outage and I should use some other email address.  (In my opinion, not being able to download a cartridge is still an outage.)

[+Vidfamne 1]

Yeah, got the same error doing it manually...

[+LANMonkey 0]

Thanks for having this discussion here, it helped me keep my sanity today.

 

I have no idea WTH is going on with the WIG site, but there is something weird.

Trying to DL a WIG cartridge this morning it errored/timed out.
So I thought to myself: "I'll be clever and just log in to the site directly and download it."
No love. Got the same splash page error everyone else in this discussion thread is quoting/posting:
"Your request has resulted in an error."

 

Thanks to the wonder of cookies, at that point you are hosed unless you clear your cookies and try again. At which point you get the exact same results. Uhm, yeah so that didn't help then. 
I contact friends, NONE of them are experiencing this at all. Every one of them can log in and download cartridges. OK, is my account screwed up/locked out?

 

Tried logging into Geocaching.com - no problem. Check all my configuration and settings, including my authorizations under settings. No authorizations for the Wherigo.com site, but should I really need one?

 

OK, now I try multiple different browsers, from multiple different devices. Every single time the exact same error.

Starting to feel there's a conspiracy afoot... OK, check the paranoia, search the web for support. Found this thread and not much else.

 

OK, one more thing to try...

And here's where it gets messed up.

I create a net-new geocaching account via the Wherigo.com site. Authenticate it via the email I receive from Geocaching.com. Now I log into Wherigo.com NO PROBLEMS and can download a cartridge!

 

Sooooooooo - what is going on in the back end where an existing premium account in good standing loses the ability to authenticate to the WIG site? Is the RADIUS or whatever system they are using in the backend to share accounts going flakey?

 

I get that this seems like the rant of a crazy person, but the experience I have had today when something that has worked fine for years just magically stopped working for me alone, I sure as heck feel crazy. 

Edited December 22, 2019 by LANMonkey

[+SpiritGuide 33]

Geooh GO doesn't have problems.