I don't earn any favorite points

[+Bergbauer]

Since some weeks or months, I don't earn any favorite points. The details in my profile information display "Logs until next favorite point: 10" and this doesn't change after logging a find.

 

Sometimes it seems to be working: After having logged a find, the message sometimes says "Logs until next favorite point: 9", but after one more log it shows again "Logs until next favorite point: 10".

 

It doesn't matter if I log out from geocaching.com and delete the cookies or if I stay logged into the site. I know that basic members do not earn any FP, but next expiration date of my premium membership is in June, so the problem is not the PM.

 

Thanks for any idea.

[+hzoi]

On 2/17/2019 at 9:22 PM, Bergbauer said:

Since some weeks or months, I don't earn any favorite points.

 

For a while, there was an issue where a cache would not earn you a favorite point if you awarded it a favorite point at the moment you logged it.  But that is both a separate issue, and one which I understood was fixed.

 

I recommend you contact the Help Center.