+Web-ling Posted December 4, 2018 Share Posted December 4, 2018 It looks like points are only being awarded for ONE trackable activation in the December Friend League, regardless of how many are activated. I activated 4, but was only credited for the first one. And, yes, all were well after noon UTC. Didn't see anything in the blog about only getting credit for one. What gives? 1 Quote Link to comment
+ernie3tones Posted December 4, 2018 Share Posted December 4, 2018 At least you got credit for one! I activated a TB today (at around 5:20pm UTC) and didn’t get any credit for it. Quote Link to comment
+Max and 99 Posted December 4, 2018 Share Posted December 4, 2018 39 minutes ago, Web-ling said: It looks like points are only being awarded for ONE trackable activation in the December Friend League, regardless of how many are activated. I activated 4, but was only credited for the first one. And, yes, all were well after noon UTC. Didn't see anything in the blog about only getting credit for one. What gives? Well it does say trackable, not trackables. ?? I'm hoping it gets fixed soon! Activate trackable Quote Link to comment
+noncentric Posted December 4, 2018 Share Posted December 4, 2018 Posted on Geocaching's Facebook page: 1 Quote Link to comment
+K13 Posted December 4, 2018 Share Posted December 4, 2018 1 minute ago, noncentric said: Posted on Geocaching's Facebook page: Thanks for posting that message here. I am one of the many Geocachers who DO NOT use facebook. 2 Quote Link to comment
+noncentric Posted December 4, 2018 Share Posted December 4, 2018 2 minutes ago, K13 said: Thanks for posting that message here. I am one of the many Geocachers who DO NOT use facebook. Yeah, I'm a reluctant user of Facebook. I've found it useful to follow a few things, but rarely do I ever use it for "social networking". I used Friendster back in the day, and that was the extent of my social networking. ? Quote Link to comment
+Spacemann Spiff Posted December 4, 2018 Share Posted December 4, 2018 22 minutes ago, noncentric said: Posted on Geocaching's Facebook page: Thanks, noncentric!! Much appreciated!! I activated two and only got credit for one. Just submitted my request for the uncredited one to the Help Desk. I'm holding off on activating any more until after they resolve the bug. Quote Link to comment
+speakers-corner Posted December 4, 2018 Share Posted December 4, 2018 1 hour ago, noncentric said: Posted on Geocaching's Facebook page: Great, and if I have no Facebook or whatever social Network account. 3 Quote Link to comment
+noncentric Posted December 4, 2018 Share Posted December 4, 2018 (edited) 48 minutes ago, speakers-corner said: Great, and if I have no Facebook or whatever social Network account. Is this supposed to be a question? Edited December 4, 2018 by noncentric Quote Link to comment
+speakers-corner Posted December 4, 2018 Share Posted December 4, 2018 Sorry, forgot to put the ? at the end. Its no big deal, just a comment from me. There are people out there that have no social network accounts. 2 Quote Link to comment
+redsox_mark Posted December 4, 2018 Share Posted December 4, 2018 It would be nice to have this issue acknowledged by Groundspeak here, and an update on their plans to fix it. You would think it is in their interest; if people know there is a problem which will be fixed in a few days they may wish to hold off on their activations; which would be better for all than having to contact Groundspeak with a photo of each trackable which failed to provide the points. 2 Quote Link to comment
+nico&chantelle Posted December 4, 2018 Share Posted December 4, 2018 Same thing here. Just activated 5 trackables, only got points for 1. The way I read the scoring is that you get 10 points per trackable.....or did I misunderstood the ruling. Quote Link to comment
+Max and 99 Posted December 4, 2018 Share Posted December 4, 2018 1 hour ago, nico&chantelle said: Same thing here. Just activated 5 trackables, only got points for 1. The way I read the scoring is that you get 10 points per trackable.....or did I misunderstood the ruling. It's 10 pts per trackable. Quote Link to comment
+Max and 99 Posted December 4, 2018 Share Posted December 4, 2018 1 hour ago, redsox_mark said: It would be nice to have this issue acknowledged by Groundspeak here, and an update on their plans to fix it. You would think it is in their interest; if people know there is a problem which will be fixed in a few days they may wish to hold off on their activations; which would be better for all than having to contact Groundspeak with a photo of each trackable which failed to provide the points. That sure would be helpful! Quote Link to comment
SnowstormMK Posted December 4, 2018 Share Posted December 4, 2018 Hi there. We are aware of the issue and are working on a fix. 2 1 Quote Link to comment
SnowstormMK Posted December 4, 2018 Share Posted December 4, 2018 We have identified and fixed the issue. We will be running a script that will retroactively award points for all TBs that have been activated since the start of the campaign. I apologize for the inconvenience. 4 Quote Link to comment
+KfromCA Posted December 4, 2018 Share Posted December 4, 2018 Good to hear this is being fixed. I too was impacted...activated 8 on Dec 3, but got credit for just 1. Quote Link to comment
+Web-ling Posted December 4, 2018 Author Share Posted December 4, 2018 49 minutes ago, SnowstormMK said: We have identified and fixed the issue. We will be running a script that will retroactively award points for all TBs that have been activated since the start of the campaign. I apologize for the inconvenience. Mine's been fixed. Thank you! Quote Link to comment
+ernie3tones Posted December 4, 2018 Share Posted December 4, 2018 Yup, mine is fixed, too! Thanks! Quote Link to comment
+zaphod73 Posted December 8, 2018 Share Posted December 8, 2018 Hi, I've just (Dec 8, 2018) activated a new coin: https://coord.info/TB88HE8 But I haven't received any trackable activation points so far... obviously this issue is not really fixed? Or does it take some time until the points apply? Thanks! Quote Link to comment
+Max and 99 Posted December 8, 2018 Share Posted December 8, 2018 7 hours ago, zaphod73 said: Hi, I've just (Dec 8, 2018) activated a new coin: https://coord.info/TB88HE8 But I haven't received any trackable activation points so far... obviously this issue is not really fixed? Or does it take some time until the points apply? Thanks! I activated 4 TBs before your post and 1 after your post and got pts for all of them. Quote Link to comment
+zaphod73 Posted December 9, 2018 Share Posted December 9, 2018 12 hours ago, Max and 99 said: I activated 4 TBs before your post and 1 after your post and got pts for all of them. Thanks for your support! I found out what was the problem: During the activation, I usually set the TB date ("Date activated") to a special date in the past, e. g. to the date of my birthday when I received the coin. That's what I also did for the current "81 Grid Champion" coin. But obviously, if this TB date is not in the "timeframe" of the current FRIEND LEAGUE action this leads to the issue that no points will appear. So, I fear that geocaching.com does not use the actual activation date but the TB date what is being entered by the user during the activation process. Solution: Activate the TB with activation date <today>. I did this for the next TB and received the points. :) The date can be changed later by editing the TB. 1 Quote Link to comment
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