barcode_b Posted November 20, 2018 Share Posted November 20, 2018 I tried to retrieve three trackable items on the android app this weekend from three separate caches. All the steps went through like it was going to work but the logs never applied and the TB's never left it's cache inventory. I had to log in on a computer and go through the steps again for it to work. Anyone else have this issue? Quote Link to comment
+noncentric Posted November 20, 2018 Share Posted November 20, 2018 What app version are you using? Click on the three horizontal lines at the top left, then scroll all the way down to "Version Info". Quote Link to comment
barcode_b Posted November 21, 2018 Author Share Posted November 21, 2018 Version 7.0.0, Android 5.1, HTC Desire 626. Quote Link to comment
PineLemon Posted January 22, 2019 Share Posted January 22, 2019 (edited) I had the same problem. You have to log them on the website. When you end up dropping the trackable you also have to use the website. Edited January 22, 2019 by Baileygill Quote Link to comment
PineLemon Posted January 22, 2019 Share Posted January 22, 2019 You also have to log a drop on the website. They are working on fixing this problem. Quote Link to comment
+PapaBear82 Posted February 18, 2019 Share Posted February 18, 2019 Does anyone know if they found a fix for this issue yet. I still cant log TB through the app. Quote Link to comment
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