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Cartridge uploading problem


Deadliest Cachers

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Posted

I'm new to Wherigo so bear with me. I had a cartridge built for me and when I went to upload it into my account I kept getting an error message (see attachment). Unbeknown to me it actually uploaded every time I tried so now I have 18 uploads of the same cartridge. My 1st question is, how do I delete the other 17 cartridges from my account.

 

Problem 2... I want to make some updates to the cartridge like filling in the amount of time it will take to play the cartridge.Bbut every time I click the update button I get the same error message and nothing will update. I have not activated the cartridge yet so I'm concerned that when I go to do it, it's not going to let me because of the prior fails. 

 

Any assistance would be very much appreciated.

 

Nancy

error message.jpg

Posted

You can't delete cartridges from your account.  This has been a known issue since the site launched a decade ago.

 

As for the error page, don't use HTML in your cartridge's description.  The site is not set up to accept HTML.

  • Upvote 1
Posted

I just tried to simply activated the cartridge by checking the box, then clicking the 'save cartridge details' button and I still get the error message. I want to get this Wherigo published at geocaching.com. How am I going to do that if I can get the cartridge activated? Here's the link to my Wherigo 'How the Grinch Stole Christmas.'

 

http://www.Wherigo.com/cartridge/details.aspx?CGUID=b2a22fcd-b2ea-4370-b788-4f0d058acec5

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