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BG2015

Captcha not working on trackable code retrieve

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As stated, I am trying to retrieve a trackable activation code, but when I click on the captcha "I am not a robot", all I get is a blank screen, no picture, no words, nothing,  I click on it again and the blank window closes. Restarted browser, tried a different browser, same issue. Cleared browser history, no change.

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16 hours ago, BG2015 said:

As stated, I am trying to retrieve a trackable activation code, but when I click on the captcha "I am not a robot", all I get is a blank screen, no picture, no words, nothing,  I click on it again and the blank window closes. Restarted browser, tried a different browser, same issue. Cleared browser history, no change.

 

Hi BG2015 - would you mind taking a screenshot and including it below? Thank you!

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Thank you @AngelAppoloin. We are looking into the issue and will hopefully have a resolution soon. Until a resolution is ready using Chrome should allow you to interact with the recaptcha control in order to download your loc file.

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Thanks Angel, that is exactly what I was seeing.  And I normally use Chrome and it was not working on 6/18, so the browser may not be the issue.

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I was about to create a post about this, but I see I'm not the only one having this problem. The captcha doesn't work in Firefox, Internet Explorer and Chrome.

Edited by AntMadeira

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I am having the same blank ReCAPTCHA problem .... google site says version 2 has been released ... has the geocaching website upgraded to v2?

 

Edited by TAAJM

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Further to this reCAPTCHA works when using the geocaching puzzle solution checker, but gives me the blank screen when using to get travel bug activation code.

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Quite annoying! Doesn't work for a week and we have a truckload of stuff we can't activate. Any reaction of the responsables? I can't find anything. It can't be such a problem to unarm the captcha or at least simplify it to just click on "I'm no robot".

Edited by Na+To

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Appears to be working now, I was able to get tracking code over the weekend.

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