Jump to content
Sign in to follow this  
Followers 2
Sandra_und_Marc

No email responses anymore

Recommended Posts

I used to live abroad but since I returned to Germany I don't get any emails anymore.

I set up notifications but there isn't a single one coming in. I also don't get any information about the logs of my geocaches.
Sometimes I get an email telling me about a message and I got the email with the survey from geocaching.com.

 

Is there anything I can do about that? Or how can I report this problem?

Thank you very much!

Share this post


Link to post

Email systems are worldwide. When you move from one country to another, nothing happens in the email system. It does not know where you are. For an email system it is not possible to stop receiving posts just because you moved. The reason must be somewhere else.

 

Start by sending an email to yourself. If you cand send and receive normally there should be not technical reasons why not to receive email from another sender. Sometimes this kind of things happen when your have accidentally blacklisted some email senders. Without knowing what is your email system, it is difficult to give good instructions.

Edited by arisoft

Share this post


Link to post

Did you change to a different email address when you moved? Some users have had issues with certain email providers getting blocked occasionally, so maybe you switched to one of these.

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  
Followers 2

×