+daddyr Posted May 12, 2018 Share Posted May 12, 2018 (edited) Just loaded up geocaching app on a new Huawei tablet. The app says no caches found at my location where it was finding them on my old tablet. Tried de-installing and re-installing app but no difference. c.geo works fine so not a connectivity problem. Has anybody any ideas I can try? I've just reloaded the app on my old tablet, to which I had done a factory reset, and it is working fine. Edited May 12, 2018 by daddyr Added info Quote Link to comment
+SpiritGuide Posted May 13, 2018 Share Posted May 13, 2018 The c:geo app doesn't use authorized API connections like the other geocaching apps (it scrapes the website instead) so comparing it to others is not reliable. Quote Link to comment
+daddyr Posted May 13, 2018 Author Share Posted May 13, 2018 What I was getting at is that the data base can be accessed, although not the standard way, from the tab so its not like the connection isn't there and the normal app just reports no caches found because it can't connect. Quote Link to comment
+noncentric Posted May 14, 2018 Share Posted May 14, 2018 The normal app uses an API process, which suggests a connection to the database. c:geo does not connect via an API and does not have a direct connection to the database. As previously mentioned, it is not a reliable comparison. Quote Link to comment
+daddyr Posted May 14, 2018 Author Share Posted May 14, 2018 OK. But then if the normal app uses a correct API can you suggest a reason why it doesn't it find any nearby caches? Quote Link to comment
Ben H Posted May 14, 2018 Share Posted May 14, 2018 Thanks for reporting your issues, everyone. The “Google Play Services are updating” error (displayed behind our app's error message) is happening across the world to many different types of Huawei phones and tablets on Android 7.0, 8.0, and 8.1 (and very few other devices from other brands). Google is aware of the issue, and is treating it with top priority. They are aware that the problem occurs for many apps that use Google Maps (example: maps, games, ride-sharing, workout trackers, bus routes, etc.) Of course, this also affects Google Maps in our Android app. Currently, Android developers from around the world have found steps to temporarily fix the issue (disable, then enable, then update Google play services), but that temporary fix fails after the device reboots. We expect that after Google and Huawei fix the issue, the fix will be sent directly to Huawei devices. Then, after that fix is downloaded and installed, all of those apps that depend on Google Maps (and the associated Google Play Services file) will work once again. In the meantime, we're investigating whether there is any way that we can work around the issue on our end. So far, we've come up with potential ways to lessen crashes related to this Google+Huawei issue, but we don't yet have any way to fix the problem on our end. If we do find a way to fix it in our app, we'll release an update to the Android app ASAP. Quote Link to comment
Ben H Posted May 16, 2018 Share Posted May 16, 2018 Update - Yesterday, Google shared this information: "In collaboration with Huawei, Google engineers have identified the root cause of this issue as an unexpected change to the filesystem permissions. The issue can impact any Android app on a Huawei device which renders a Google map. Our engineers are preparing a new version of Google Play Services which should resolve the problem. It will be targeted to devices running Android 7.0 Nougat, or higher. We will post another update with the status of the rollout.Thanks for your patience." Quote Link to comment
+daddyr Posted May 18, 2018 Author Share Posted May 18, 2018 Thank you Ben for those informative replies. I guess the Google guys can't test every change that's made to the software on every make and model'in the marketplace so some problems are bound to crop up. In a way its a pity that it isn't possible to just get a bog standard version of Android for each device and avoid all the manufacturer's specific tweaks like you can with Windows if you wanted to. Quote Link to comment
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