Can't download caches via GPS using Magellan GC

[+lilymoonstorm]

I use a regular laptop (not a mac) and it has windows 10. I just got a new Magellan GC. When I click on the cache on the map on the geocaching website a box pops up for me to choose which brand GPS I have, I choose Magellan and it opens a box for me to upload a connector. I upload the connector and nothing happens. Now every time I click on the cache either that same box opens up and nothing happens or nothing happens period. Please help! I've tried using a different computer that had windows 7 on it and the same thing happens. Basically it's not acknowledging my GPS, the GPS says it's connected to the computer but beyond that I just can't upload new caches. Is this happening to anyone else? Does it happen with other GPS brands? I had a refurbished Delorme for years that I used for geocaching but that stopped working so I got this new Magellan. Should I just return the Magellan and try a different brand? I tried caching on my phone which works but the battery charge doesn't last longer than a couple hours when out hiking.

[+noncentric]

Are you clicking on the "Send to GPS" button?  If so, then I'm sorry to tell you that that option isn't viable anymore.  You may find  THIS THREAD  of interest.

A better option for you, as a Premium Member, would be to open the cache page and click the "GPX File" button to download an individual cache file.

Other options, as a Premium Member, are to (1) create Lists of caches and then download that list or (2) create Pocket Queries.