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DyverDown

Website Down??

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Anyone else experiencing the website being very intermittent today/ (10:15 ish am Local time

 

DD

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Yep, seems to be having major issues at the moment. Suddenly shows me as not logged in.

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The hamsters have gone out on strike - they didn't get any easter eggs.

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The engineers are aware and will hopefully get us back and running soon. Thanks for your patience.

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Hola:

Justo entré al foro para ver que pasaba. Desde Argentina tampoco se puede acceder.

Saludos! :)

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I'm getting and Error 500 message when I try to log on. What's up?

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It's working now. But the Planetary pursuit scores are messed up :(

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I still can't log in.

What's weird is that my GSAK run returned and expired token message and login from GSAK failed. But now GSAK works just fine without a new login.

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I'm glad I'm not the only one! Could not sign in for the last two hours.

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Interesting fact: we are signed in to the forum, but we cannot sign in to the main page???

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4 minutes ago, PereSant said:

Interesting fact: we are signed in to the forum, but we cannot sign in to the main page???

The forums run off different servers to the main caching site.

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I also have trouble signing in for quite some time now. It's either "Error 500" or something about "Invalid ... Token" (can't recall the correct message). 

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Sorta working now.... 2-3 minutes to login, 1-3 minutes to load a cache page..... reminds me of dial-up days

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Hmmmm... tied to log an Owner Maintenance log.... and it's been spinning for 4 minutes now..... maybe I spoke too soon....

 

DD

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hasn't been working here for a couple of hours... always error 500. never get any further than the login page :( Pity, wanted to head out this evening....

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Same problems here. No chance to login into website with "Error 500" or something about "Invalid ... Token".

Btw, on my mobile i was logged in but i saw not one geocache. Hope they fix it soon.

DeXi2

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6 minutes ago, fairymicha said:

hasn't been working here for a couple of hours... always error 500. never get any further than the login page :( Pity, wanted to head out this evening....

I'm heading out today to get more points for the Planetery Pursuit and there was no warning that the website would be down for a while today. Very upset if I'd known I would've gotten the coordinates ahead of time

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The status (working / not working) is literally changing every few seconds here. It makes logging an "interesting" experience :rolleyes:...

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1 minute ago, baer2006 said:

The status (working / not working) is literally changing every few seconds here. It makes logging an "interesting" experience :rolleyes:...

What does the "Status" say is the time the website will be back online? 

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3 minutes ago, duncanhoyle said:

Status doesn't indicate anything other than it's broken and the current downtime

http://status.geocaching.com/

Their Twitter feed says that they're working on it

https://twitter.com/GoGeocaching
 

The same happened last weekend and usually does whenever they put out souvenirs. Time to invest some money in a more robust server setup perhaps...

I don't believe A robust server is going to do automatic website updates. Neither of those sites you gave links to says when they will bring the site back online. 

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Same here.   I wonder if we'll get a partial refund on our Premium Membership?   (Won't be holding my breath...!!)

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4 minutes ago, DyverDown said:

Still down here in Canada.... 505 error

 

DD

Yup, 505 error here to for the US too. I have to be at the spot in an hour that I hope to find multiple geocaches (but I may only get to find 1 that I DNF'd last week) I hope they bring the site back online, otherwise the Planetary Pursuit should be extended. 

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I commented on this topic and someone replied with help. I got called away before I could thank them. I'm back now and see it's gone because I was censored (deleted}. I now have no way of thanking that person, unless they see this. Thank You for your help. And the computer is still down.

If you have time to censor maybe you can tell us what's going on?

  

Edited by rustynails.
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31 minutes ago, Pond Bird said:

I don't believe A robust server is going to do automatic website updates. Neither of those sites you gave links to says when they will bring the site back online. 

Learn a little patience. Something is broken and the engineers are working on it. It happens.

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We have a large team of engineers working to troubleshoot the problem and get us back to full service again. There is a very heavy load on the servers today. Thank you for your continued patience. 

Cindy / Frau Potter

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Hi,

I am still getting an "Error 500" when trying to log into my Geocaching account. I was able to log in once, but it was loading very slowly.

 

Thanks.

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Severe overload due to four days off work causing a lot of logging needs? ;)

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41 minutes ago, Frau Potter said:

We have a large team of engineers working to troubleshoot the problem and get us back to full service again. There is a very heavy load on the servers today. Thank you for your continued patience. 

Cindy / Frau Potter

Thank you.  It's somewhat reassuring to know I'm not alone and it's not just my phone or computer that is not working.  Frustrating, yes.  We are traveling and were hoping to pick up a few high favoite point caches today, but at this point we can't pull them up, even to save data for offline.  We didn't anticipate needing to use data offline when we were planning our day today.  

Perhaps there will be an allowance made (an extra day to get the souvenirs or something?) for the Planetary Pursuit and perhaps not.  We may or may not be able to get to the caches we scoped out last night before leaving this area, so we will just readjust and hope to make up the points somewhere else.  Whatever, it's just a game, right?  And this outage appears to be for everyone, so no one has any advantage over anyone else in this.

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8 minutes ago, ekhoc said:

Severe overload due to four days off work causing a lot of logging needs? ;)

Yesterday for a while, only the maps weren't working.  I speculate it was related (and today is related?) to a switchover to new maps gone wrong somehow.  (As discussed in another thread, new maps are expected any day now.)

It won't help anybody now, but setting yourself up for offline caching (with certain phone apps or all GPS units) would avoid the dead-in-the-water syndrome where people want to go caching right now, but can't.

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The website now has a "Scheduled Maintenance" splash page :)

 

DD

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1 minute ago, Viajero Perdido said:

It won't help anybody now, but setting yourself up for offline caching (with certain phone apps or all GPS units) would avoid the dead-in-the-water syndrome where people want to go caching right now, but can't.

Except for Groundspeak's Geocaching app, all the apps I've used have made offline caching automatic. If I viewed a cache listing, then it was automatically available offline. Groundspeak's Geocaching app is the only one I've used that requires me to do something extra to save cache data for offline use.

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A handheld GPS loaded from GSAK helps, but there is always the mandatory part of logging online.. ;)

Luckily, there is usually always the next day.

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3 hours ago, sloth96 said:

May fortune favor the engineers.

Truly.

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6 minutes ago, JustFindingOurWay said:

Looks like unscheduled "scheduled maintenance" to me, given the plethora of announcements that didn't happen!

I'm thinking the conversation went like... "hey, something is severely wrong with the server. You know that maintenance we wanted to schedule?, Lets schedule it now."

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1 hour ago, Gatwick Girl said:

Same here.   I wonder if we'll get a partial refund on our Premium Membership?   (Won't be holding my breath...!!)

If the site is down for an entire day, then do you want an 8-cent refund?  Really?

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1 hour ago, rustynails. said:

I commented on this topic and someone replied with help. I got called away before I could thank them. I'm back now and see it's gone because I was censored (deleted}. I now have no way of thanking that person, unless they see this. Thank You for your help. And the computer is still down.

If you have time to censor maybe you can tell us what's going on?

  

I hid your post because of inappropriate language, plus the reply which quoted it.  As a volunteer moderator, I had the time to do that on a break from my paying job.  So, that's what's going on. 

If you provide questions or feedback without cursing, your posts stand a better chance of remaining visible.  Just a tip.

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3 minutes ago, Dr.MORO said:

GCHQ Hampsters fed and up running again! :lol:

Still getting an "Error 500" trying to log in.

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Yep don't jump the gun, wait until the announcement is officially made that everything's up and running.  Then report that there's still a problem. :P:ph34r:

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Very annoying - I've tried from several different computers, with various methods of trying to log in. Not good in the Planetary Pursuit or anything else :(  

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