+chamafox Posted March 19, 2018 Share Posted March 19, 2018 When starting out on the first day of space exploration, I took a few caches and started logging them after the timer had gone down to zero and the page was updated. However, the first one, a mystery cache, did only yield 5 points as opposed to the 15 it should have. I logged a traditional cache after that, and that correctly yielded 5 points. This might be something that you want to fix quickly before a ton of people start logging this. Regards: Chamafox Excerpt: 1 You 10 GC672ZH 03/19/2018 5 GC670T9 03/19/2018 5 Quote Link to comment
+EcureuildeGeneve Posted March 19, 2018 Share Posted March 19, 2018 (edited) Pareil pour moi... 2 mystery = 10 points ? Edited March 19, 2018 by Ecureuils de Genève Quote Link to comment
+Just_Matt Posted March 19, 2018 Share Posted March 19, 2018 It's happened to me too. I'm only getting 5 points per mystery. Others have reported the same issue with EarthCaches. Events are apparently scoring the correct 15 points. Quote Link to comment
Frau Potter Posted March 19, 2018 Share Posted March 19, 2018 Thanks for reporting the problem. We are looking into it and hope to have an answer soon. 1 Quote Link to comment
+FindingLego Posted March 19, 2018 Share Posted March 19, 2018 Please note the 5 points for a mystery do not result in receiving he first souvenir either. Quote Link to comment
+Sanders_Sooners Posted March 19, 2018 Share Posted March 19, 2018 Solved 2 Mystery caches and awarded 5pts. I knew the forum would be on top of it. Looks like HQ is already working on the fix. Quote Link to comment
+Just_Matt Posted March 19, 2018 Share Posted March 19, 2018 I'm also a souvenir short of what my points total shows. I have 40 points (should have 120) and only have 3 souvenirs (should have Mars even with 40 points). Quote Link to comment
+kivilaak Posted March 19, 2018 Share Posted March 19, 2018 Yep. Souvenirs stopped appearing after first 3 ones. I got 45 points without mysteries and Mars never appeared. Also clicking on awarded Souvenirs in profile results in an error. So they are fixing smthg. Quote Link to comment
+hzoi Posted March 19, 2018 Share Posted March 19, 2018 I was disappointed that I wasn't going to be able to get started on this right away, but it sounds like it may be worth waiting a bit to let the kinks get worked out. Quote Link to comment
+chamafox Posted March 19, 2018 Author Share Posted March 19, 2018 16 minutes ago, hzoi said: I was disappointed that I wasn't going to be able to get started on this right away, but it sounds like it may be worth waiting a bit to let the kinks get worked out. There's nothing that says that you can't get started. Maybe just wait with logging the caches online til they fixed the problem, keep track of when you logged which cache, and if they don't fix the bugs today, just backdate the logs when you finally log the caches online. I'm going out for more caches today, and if I have to re-log the ones I already logged online, I will do so. Quote Link to comment
+TeAm G Winchester Posted March 19, 2018 Share Posted March 19, 2018 Nothing stops us finding caches. But the issue is this was hyped so big by Groundspeak, but it failed terrible on the first day. They should have expected issues like this I would think there UAT/QA was very poor on this roll out. Quote Link to comment
+hzoi Posted March 19, 2018 Share Posted March 19, 2018 49 minutes ago, chamafox said: 52 minutes ago, hzoi said: I was disappointed that I wasn't going to be able to get started on this right away, but it sounds like it may be worth waiting a bit to let the kinks get worked out. There's nothing that says that you can't get started. My work schedule this week disagrees with you. 1 Quote Link to comment
+chamafox Posted March 19, 2018 Author Share Posted March 19, 2018 29 minutes ago, TeAm G Winchester said: Nothing stops us finding caches. But the issue is this was hyped so big by Groundspeak, but it failed terrible on the first day. They should have expected issues like this I would think there UAT/QA was very poor on this roll out. Oh, I bet they just pushed the wrong version of the code to the live server and now they're trying to find out how to fix the score for the already logged caches without people having to relog them. Quote Link to comment
SnowstormMK Posted March 19, 2018 Share Posted March 19, 2018 Thank you all for your patience. We have deployed a fix to the scoring bug, it is now working as intended. Souvenirs that would have been earned based on the correct point value will be applied retroactively, but it will take some time before you will see them on your profile. Happy hunting! 2 Quote Link to comment
SnowstormMK Posted March 19, 2018 Share Posted March 19, 2018 We are still running a script to retroactively apply the points and souvenirs, like stated it will take some time, thank you for your patience. 1 Quote Link to comment
+Dr.MORO Posted March 19, 2018 Share Posted March 19, 2018 1 hour ago, SnowstormMK said: Thank you all for your patience. We have deployed a fix to the scoring bug, it is now working as intended. Souvenirs that would have been earned based on the correct point value will be applied retroactively, but it will take some time before you will see them on your profile. Happy hunting! Nope, not fixed yet, I think. Only the geocaches found AFTER the fix are correctly awarded points, none BEFORE the fix are corrected to reflect the proper amount. Also, I too am missing my first Earth souvenir from my profile. Quote Link to comment
+thebruce0 Posted March 19, 2018 Share Posted March 19, 2018 15 minutes ago, SnowstormMK said: We are still running a script to retroactively apply the points and souvenirs, like stated it will take some time, thank you for your patience. Quote Link to comment
+Grisu_Kiel Posted March 19, 2018 Share Posted March 19, 2018 Still some bugs in the scoring calculations, I assume. I've logged a 20 favourite points multi and received only 10 points instead of 15. Quote Link to comment
+HHL Posted March 19, 2018 Share Posted March 19, 2018 Dies Gejammer ist unerträglich. Quote Link to comment
+ernie3tones Posted March 19, 2018 Share Posted March 19, 2018 Any new updates on this? I tried re-logging my mystery find from this morning, but nothing changed. I’m still showing 5 points instead of 15. I wanted to do more today, but I’d rather not have to go back in and re-log everything, so I’m just waiting until it’s sorted out. Frustrating... Quote Link to comment
+hzoi Posted March 19, 2018 Share Posted March 19, 2018 2 hours ago, HHL said: Dies Gejammer ist unerträglich. Stimmt. 1 Quote Link to comment
+amineko Posted March 19, 2018 Share Posted March 19, 2018 5 hours ago, SnowstormMK said: Thank you all for your patience. We have deployed a fix to the scoring bug, it is now working as intended. Souvenirs that would have been earned based on the correct point value will be applied retroactively, but it will take some time before you will see them on your profile. Happy hunting! I don't see that the scoring is working as intended. I just now logged my first three finds of the day, all puzzle caches, and received 5 points per cache. This is five hours after the supposed fix. Quote Link to comment
+fbax Posted March 19, 2018 Share Posted March 19, 2018 18 minutes ago, amineko said: I don't see that the scoring is working as intended. I just now logged my first three finds of the day, all puzzle caches, and received 5 points per cache. This is five hours after the supposed fix. I'm in agreement with amineko! This issue IS NOT YET FIXED. I logged a MYSTERY a few moments ago; only got 5 points. Quote Link to comment
+LTF1971RFF1960 Posted March 19, 2018 Share Posted March 19, 2018 Having the same issues. Logged a mystery and only got 5 points. Quote Link to comment
Frau Potter Posted March 19, 2018 Share Posted March 19, 2018 Thanks for letting us know. We have reported the issue to the engineers. Quote Link to comment
+InTheRough Posted March 19, 2018 Share Posted March 19, 2018 Still not working for me either. Strangely, my caching companion logged our 2 mystery cache finds today and was awarded 15 points each, but when I logged the same 2 mystery caches minutes later I was awarded only 5 points each. Quote Link to comment
+LTF1971RFF1960 Posted March 19, 2018 Share Posted March 19, 2018 Also no souviners yet Quote Link to comment
+Dr.MORO Posted March 19, 2018 Share Posted March 19, 2018 16 minutes ago, LTF1971RFF1960 said: Also no souviners yet Nope, and Nope... Quote Link to comment
+SerenityNow Posted March 19, 2018 Share Posted March 19, 2018 (edited) 7 out of 16 of the mystery caches I logged today received only 5 points. Someone on facebook said to delete the finds since they were logged before the noon reset and re-log them and the points will straighten out. I tried with one of the caches but the points didn't change. We did get our souvenirs for over 200 points. We currently show 233 points but with the points we are missing from only getting 5 points instead of 15 on 7 of the mysteries, we are missing out on 70 extra points which would put us over 300 points and another souvenir. Edited March 19, 2018 by SerenityNow Quote Link to comment
+LTF1971RFF1960 Posted March 19, 2018 Share Posted March 19, 2018 I only logged my mystery about 1/2hr ago and only got the 5 points, so deffently not fixed yet. Quote Link to comment
+fbax Posted March 19, 2018 Share Posted March 19, 2018 (edited) 31 minutes ago, LTF1971RFF1960 said: Also no souviners yet Interesting. I logged 8 of 50 mystery caches found today (only 5 points each)> This gives me 40 points which should produce 4 souvenirs; but only 3 have been awarded. Edited March 19, 2018 by fbax Quote Link to comment
+van der Decken Posted March 19, 2018 Share Posted March 19, 2018 More data points for the "mystery caches not scoring properly" problem: finds logged on the following two mystery caches only produced 5 points each: GC7K6Q7 GC7K70V. I wonder if they'll blame marketing for this snafu too? Quote Link to comment
+HelloLola Posted March 19, 2018 Share Posted March 19, 2018 I logged 5 mystery caches today. 2 were scored with the 15 pts. but the other 3 were only scored at 5 pts. each. How do we get this corrected? Quote Link to comment
SnowstormMK Posted March 19, 2018 Share Posted March 19, 2018 17 minutes ago, HelloLola said: I logged 5 mystery caches today. 2 were scored with the 15 pts. but the other 3 were only scored at 5 pts. each. How do we get this corrected? Do you by any chance remember which of the 5 awarded 15 points? Quote Link to comment
+amineko Posted March 19, 2018 Share Posted March 19, 2018 34 minutes ago, SerenityNow said: 7 out of 16 of the mystery caches I logged today received only 5 points. Someone on facebook said to delete the finds since they were logged before the noon reset and re-log them and the points will straighten out. I tried with one of the caches but the points didn't change. We did get our souvenirs for over 200 points. We currently show 233 points but with the points we are missing from only getting 5 points instead of 15 on 7 of the mysteries, we are missing out on 70 extra points which would put us over 300 points and another souvenir. I tried deleting and re-logging a mystery cache just now. No change to the incorrect amount of five points. Quote Link to comment
+turbina30 Posted March 19, 2018 Share Posted March 19, 2018 I logged 6 caches: 3 Traditional, 2 Mystery, 1 Multi (55 total points)... unfortunately, I received 5 points per each cache (30 total points)... moreover, when I logged the first cache (5 points) I did not received the Earth Souvenir... I received it only after the second cache logged (5 points)... Quote Link to comment
+Muddy Dawgs Posted March 19, 2018 Share Posted March 19, 2018 Having same problem with this too. Some mysteries we found today were counted as 15 points each. However, there were 3 in a row that were only credited as 5 points each. Other caches seem to have been scored properly. Quote Link to comment
+van der Decken Posted March 19, 2018 Share Posted March 19, 2018 (edited) And I just noticed that with the 75 points that I have accumulated, I should have 5 souvenirs. Only the first 4 appeared (and fairly quickly after logging the requisite caches too). The 5th one is stubbornly refusing to appear. So I've got the missing mystery points and the missing souvenir problems. Edit: and no sooner do I complain and poof! it appears! Edited March 19, 2018 by van der Decken Quote Link to comment
+SerenityNow Posted March 19, 2018 Share Posted March 19, 2018 30 minutes ago, SnowstormMK said: Do you by any chance remember which of the 5 awarded 15 points? I can tell you the 7 mysteries that I only received 5 points on. GC6V0CA GC6TYKE GC6Z5WE GC7CH7G GC746XB GC6VDRC GC72J8F There were 9 others that I received 15 for. Quote Link to comment
+LordWadar Posted March 19, 2018 Share Posted March 19, 2018 Just logged a mystery (my first PP cache) and got 5 points. The same happened to my girlfriend on the same cache .. GC7GM4R One of my league friends logged GC797XR and got the correct amount (15) Another friend logged GC7JYHG (event) and GC7555K (20FP) and got 15 each, which is correct Don't know if this is of any use in your troubleshooting, but there you are Quote Link to comment
SnowstormMK Posted March 19, 2018 Share Posted March 19, 2018 Good news everyone. We have identified what was causing the issues and have deployed another fix. We still need to run a script to adjust incorrect score values, so it might be a while until you see the updated score/receive that missing souvenir. Please let us know if you still experience issues. Thank you for your patience. 1 Quote Link to comment
+nLaw13 Posted March 20, 2018 Share Posted March 20, 2018 I got my souvenirs, but the scoring is still off. I logged two mystery caches (a total of 30 points) but it still says I have 20. It seems like I got the 15 points from when it got fixed, but I still got 5 points from before the fix. Also, the date is off. It says I logged a cache on 3/20/18, and I don't live in Australia, I live in California where 3/20/18 doesn't exist yet. Just some things I thought I'd let you know. Quote Link to comment
+skibum1 Posted March 20, 2018 Share Posted March 20, 2018 I've found the answer to the error on my Mystery caches - the 5 found Mystery caches that received 15 points each, all had more than 10 favorite points each. The 10 Mystery caches that received 5 points each, all had less than 10 favorite points each. This was not how it was supposed to be but there is the problem in your software. Hope that helps. Quote Link to comment
+ernie3tones Posted March 20, 2018 Share Posted March 20, 2018 I just deleted and reposted my mystery log from earlier (2 fp btw), and now my points are correct and I got both earth and Venus. Quote Link to comment
+T@baluga Posted March 20, 2018 Share Posted March 20, 2018 it looks like the problems are fixed for me the missing points are there and the missing souvenirs have been delivered Thx for investigating and fixing :-) Quote Link to comment
Frau Potter Posted March 20, 2018 Share Posted March 20, 2018 "Signal, we've had a problem here." We had a rocky launch to the space voyage. Several last minute calculations at ground control were needed, to change the orbit. But we're off now. Good luck to all the space explorers in their pursuit for planets! 1 Quote Link to comment
+fbax Posted March 20, 2018 Share Posted March 20, 2018 54 minutes ago, Frau Potter said: "Signal, we've had a problem here." We had a rocky launch to the space voyage. Several last minute calculations at ground control were needed, to change the orbit. But we're off now. Good luck to all the space explorers in their pursuit for planets! Excellent! One issue is not yet resolved. I found 50 Mystery caches yesterday. Some where logged before issues were corrected. The scoring for all EXCEPT ONE have been fixed (GC78J4T); my first find of the day. This mystery is still reporting only 5 points. This is not a big deal for me because I have all 10 souvenirs; but it occurs to me that research into this issue might identify others still reporting incorrect scoring. Quote Link to comment
+lison55 Posted March 20, 2018 Share Posted March 20, 2018 Didn't receive 15 points more for finding a cache with more than 10 favorite points ! I think I should have receive 30 points for a mystery cache with 18 favorite points ... Quote Link to comment
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