+Dancer&Dreamer Posted March 4, 2018 Share Posted March 4, 2018 I just bought premium membership for one year. The app loads all the caches on the map, but none of the premium caches will show the description when opening. There is no problem with the basic caches. I already tried logging out but no change. Also the app does indicate that I’m a premium member. Does anyone have a solution for this. Thanks! Quote Link to comment
+kunarion Posted March 4, 2018 Share Posted March 4, 2018 (edited) 2 hours ago, Dancer&Dreamer said: I just bought premium membership for one year. The app loads all the caches on the map, but none of the premium caches will show the description when opening. There is no problem with the basic caches. I already tried logging out but no change. Also the app does indicate that I’m a premium member. Does anyone have a solution for this. Thanks! Your cacher name has a symbol. This sometimes creates unexpected effects with the site and Apps. Have you changed your username? I wonder if the App got confused. You may ask here: https://www.geocaching.com/help/ ("Contact Us") Edited March 4, 2018 by kunarion Quote Link to comment
+Dancer&Dreamer Posted March 4, 2018 Author Share Posted March 4, 2018 Thank you so much. Somehiw the problem is solved now! Quote Link to comment
+kunarion Posted March 4, 2018 Share Posted March 4, 2018 40 minutes ago, Dancer&Dreamer said: Thank you so much. Somehiw the problem is solved now! That's great! Quote Link to comment
+bfreunds Posted March 18, 2018 Share Posted March 18, 2018 I am having the same problem and don’t know how to resolve it. I just bought the premium service, but I can’t see any descriptions of the premium caches in the app. I can see the description in my browser if I navigate to it but that’s an annoying work around. Quote Link to comment
+allrounder Posted March 20, 2018 Share Posted March 20, 2018 have you tried logging out of the app and then back in? Quote Link to comment
+noncentric Posted March 23, 2018 Share Posted March 23, 2018 On 3/18/2018 at 0:28 PM, bfreunds said: I am having the same problem and don’t know how to resolve it. I just bought the premium service, but I can’t see any descriptions of the premium caches in the app. I can see the description in my browser if I navigate to it but that’s an annoying work around. Any improvement after logging out of the app, and then back in? Quote Link to comment
+Malolavable Posted June 15, 2018 Share Posted June 15, 2018 Hi, having same problem. App shows I’m premium member with premium cache sites but not showing descriptions or hints. Have tried logging out and back in. Also trashed App and redownloaded. No luck. Any other ideas? Thanks Quote Link to comment
+Malolavable Posted June 15, 2018 Share Posted June 15, 2018 I think there’s a little glitch. After about 30 mins it resolved itself and can see descriptions now? Quote Link to comment
+Team DEMP Posted June 15, 2018 Share Posted June 15, 2018 Frequently reported that the app data takes up to 1 hour to get in sync with a conversion to a premium paid membership. Quote Link to comment
+Mad Chowder Posted February 9, 2019 Share Posted February 9, 2019 Just wanted to say that this issue is still happening. I paid for premium membership today. It has been a few hours already though. Tried logging in/out. Delete/download. Not working. I’ll check again in the morning to see if it fixes itself. Quote Link to comment
+cerberus1 Posted February 9, 2019 Share Posted February 9, 2019 58 minutes ago, Mad Chowder said: Just wanted to say that this issue is still happening. I paid for premium membership today. It has been a few hours already though. Tried logging in/out. Delete/download. Not working. I’ll check again in the morning to see if it fixes itself. ...And an hour later, it did. Quote Link to comment
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