Error connecting to server?

[+Bellies5]

Every time I try to find nearest caches, I get an error saying I cannot connect to the geocaching server. How do I fix it as it has been ongoing over more than a week?

[+Pomwoof]

I am also having this issue on my iphone since the latest IOS update last night.  I don't even get an error message.  I cannot see my newest bookmark lists or pocket queries and it won't load any geocaches on the map outside of my home area using wifi or cellular data.

 

Edited February 7, 2018 by Pomwoof
Adding additional information

[+Pomwoof]

I found that if I turned off my VPN in the settings the app began to work again.

[+ILuvAZ]

The List feature was working for me earlier today with VPN on and now is not working.  I haven't updated anything.  Has Groundspeak confirmed there is an issue?  Going to a MEGA this weekend and hoping this is fixed before then.  I turned VPN off and still have issue. Do you have to reboot the iPhone?

[wolfpackbc15]

I have the same problem and message re:connecting to server. Was anyone able to resolve the problem?

[+WhistlerDiamond]

Thanks for your help... It was the VPN software!

Now, how do we get them to play nice with each other?

[+Bytemyarz]

On 31/03/2018 at 9:38 PM, wolfpackbc15 said:

I have the same problem and message re:connecting to server. Was anyone able to resolve the problem?

Same here - out on a hunt, persistently being logged out and error message of no network connection, but good enough for me to connect to YouTube and watch a video!!!!

As of right now this app is a piece of code wasting space on my phone.  Nothing to do with a VPN either.  Suggestions, and is someone who can fix this watching?

[+thebruce0]

There is an ongoing problem with the website and servers at the moment. Watch twitter for updates

[+noncentric]

49 minutes ago, Bytemyarz said:

Same here - out on a hunt, persistently being logged out and error message of no network connection, but good enough for me to connect to YouTube and watch a video!!!!

As of right now this app is a piece of code wasting space on my phone.  Nothing to do with a VPN either.  Suggestions, and is someone who can fix this watching?

The current problem is sitewide. It's not just the app, but also the Geocaching.com website, that are down. You can follow Geocaching on Twitter to see updates.

[+Team DEMP]

1 hour ago, noncentric said:

The current problem is sitewide. It's not just the app, but also the Geocaching.com website, that are down. You can follow Geocaching on Twitter to see updates.

Would be nice if they updated Twitter a bit more regularly during an outage - every hour would be adequate. Last update 4 hours ago and the site appears to have been back & stable for a bit now. 

[+emlouise1991]

It actually wouldn’t  be so bad but some people don’t have twitter (yup....that’s me) is there any other places I can be looking for updates etc....? 

I joined 2 days ago so all is new to me

Edited April 2, 2018 by emlouise1991
Mia-spelling

[+thebruce0]

14 minutes ago, emlouise1991 said:

It actually wouldn’t  be so bad but some people don’t have twitter (yup....that’s me)

You don't need an account to read any public twitter stream. Just bookmark the page and check back

[+emlouise1991]

Just now, thebruce0 said:

You don't need an account to read any public twitter stream. Just bookmark the page and check back

Fabulous!! Thank you

[+rcccraft]

Ok, if you have THIS SPECIFIC PROBLEM, please contact me. I am always up for help 

[Team_Pikachu_]

I have the same problem. One app needs the VPN connecting to track my data but Geocaching then does not work. How do I get to let them work together?