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Premium membership


JAM108
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Hi all,

 

We have had a premium membership for many years, and renew every year in April. However, this year the upgrade option hasn't been available to us or isn't working properly :(

 

The endless loop goes like this:

 

1. Log in to GC.com

2. Click upgrade

3. Get taken to a page that shows the benefits of membership and says 'log-in to upgrade'

4. Click on the link - get taken back to the webpage in #2 above.

 

We can't get anywhere to actually pay and maintain the membership. This has been happening over the past few weeks - now our premium membership has expired and we can't get anywhere to update the account.

 

Can anyone help?!

 

Thanks,

JAM108

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Hi all,

 

We have had a premium membership for many years, and renew every year in April. However, this year the upgrade option hasn't been available to us or isn't working properly :(

 

The endless loop goes like this:

 

1. Log in to GC.com

2. Click upgrade

3. Get taken to a page that shows the benefits of membership and says 'log-in to upgrade'

4. Click on the link - get taken back to the webpage in #2 above.

 

We can't get anywhere to actually pay and maintain the membership. This has been happening over the past few weeks - now our premium membership has expired and we can't get anywhere to update the account.

 

Can anyone help?!

 

Thanks,

JAM108

 

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