+RoadRoach58 Posted February 7, 2017 Share Posted February 7, 2017 I've received a notice that my subscription will expire. I want to renew, regardless of Auto Renewal blah blah blah. I'm good with cancelling auto renewal if I have to. But, all I get when I click the link is a page that tells me to sign up or sign in. Ok, sign up takes me to the home page, and sign in takes me to a summary page of the last caches I did. Alrighty then. I know I'm still a premium member, at least until 02/13. HOW do I renew? All I seem to be able to do is follow links in circles. Did read a few threads where folks were blasting Groundspeak for the auto-renewal thing, but I just don't want all my PQ's to disappear next week if I can't renew by then. Was a PITA to set those up. Any suggestions? Quote Link to comment
+msrubble Posted February 7, 2017 Share Posted February 7, 2017 Try this: Log in to geocaching.com Go to your profile (https://www.geocaching.com/my/) Click on Shop Arrow down to Become a Premium Member Click Quote Link to comment
SnowstormMK Posted February 7, 2017 Share Posted February 7, 2017 I've received a notice that my subscription will expire. I want to renew, regardless of Auto Renewal blah blah blah. I'm good with cancelling auto renewal if I have to. But, all I get when I click the link is a page that tells me to sign up or sign in. Ok, sign up takes me to the home page, and sign in takes me to a summary page of the last caches I did. Alrighty then. I know I'm still a premium member, at least until 02/13. HOW do I renew? All I seem to be able to do is follow links in circles. Did read a few threads where folks were blasting Groundspeak for the auto-renewal thing, but I just don't want all my PQ's to disappear next week if I can't renew by then. Was a PITA to set those up. Any suggestions? Hey, can you please contact us through Help Center if you keep having trouble renewing your subscription? Cheers, Martin Quote Link to comment
+Bear and Ragged Posted February 7, 2017 Share Posted February 7, 2017 , but I just don't want all my PQ's to disappear next week if I can't renew by then. Was a PITA to set those up. Any suggestions? They wont dissapear. OK, you wont see them until your PM renews, but they will come back! Quote Link to comment
+Brinamyers Posted May 22, 2018 Share Posted May 22, 2018 I am on the automatic renewal, but had to get a new card this year, so the PayPal account was linked to a bad card account. I fixed that, but how do I get Geocaching to resubmit the auto renewal? Do I need to cancel the renew automatically? I don’t want to lose anything. I have another week. Thanks! Quote Link to comment
+Mineral2 Posted May 22, 2018 Share Posted May 22, 2018 14 hours ago, Brinamyers said: I am on the automatic renewal, but had to get a new card this year, so the PayPal account was linked to a bad card account. I fixed that, but how do I get Geocaching to resubmit the auto renewal? Do I need to cancel the renew automatically? I don’t want to lose anything. I have another week. Thanks! As long as you changed the card information on Paypal's end, you should be good to go. Groundspeak just charges your paypal account. Quote Link to comment
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