Field Notes - No access

[+GB's]

I can't access the Field Notes page. Every time I try I get 500- Server Error. No matter where I try to access Field Notes from I get a redirect that returns https://www.geocaching.com/error/500.htm?aspxerrorpath=/my/fieldnotes.aspx

 

This started about 40 hours ago. I get the same result using Firefox, Chrome, & Edge. I ame getting the same result on my Android browser (firefox) on Verizon.

 

I have deleted all history of geocaching.com from the browser cache. I have rebooted.

 

I first got this error when I uploaded my field notes and clicked on the link to return to field notes.

 

I have no problem with any other pages (profile, PQ, Search, etc)

 

Any ideas?

Edited November 11, 2016 by GB's

[+Shilo]

I am experiencing the same issue with the same error message.

[+noncentric]

Yep - me too. Ugh - I have more than a month of Field Notes and have tried to work through them since last night, but the darn "500 - Server Error" is quite frustrating.

[+HockeyHiker19]

I, too, am experiencing the error mentioned by Circled GBs. It happened just a couple of minutes ago.

[+noncentric]

The recent posts in this thread makes me think that some users are able to access the Field Notes page, yet I am still getting redirected to the "500 - Server Error" page when I go try to go to the Field Notes page. I'm in the same city as the Lilypad.

[+Roger Dodger]

this same thing is happening to me but not the girl friends computer that is on the same connection so it is something at Groundspeak I am thinking.

[+dazzpete]

I'm in Australia and getting the same error message and have been for the last few hours. I have heaps of field notes to upload after attending an event all weekend. Hubby is currently o/s and he tried as well with no luck & the got same message.

[+Fordfender]

Add my name to this list I just tried to access the field notes and get the 500 - Server Error. Have tried on two different garmin GPS's and I get the error. However if I log in under my grandson's name who is not a premium member everything works as it should.

[+oldboyhiker]

I have had the same problem for the past few days. I think I noticed it Sunday when I tried to add my field notes. I have windows 8 & use explorer. I do have quite a few field notes. Probably 3 months worth. Was about to knock some of them out Sunday logging, but this happened instead. The problem only appears when I'm trying to get onto the Field Notes. Nowhere else. It happens no matter what computer I'm on & whatever wifi Im using. Its some how associated with my account as I know others who do not have this problem with their field notes. (Course they don't have 3 months of field notes either). Sooo Im hoping groundspeake can get fixed so I can go ahead & log my finds. I'd hate to lose them. I hope some one is looking at the problem at Groundspeak. They need to know now that I see it is happing to other members (including premium) too. Cache on. obh

[+beef_productions]

Same problem here. Since I've uploaded my field notes via API with Geosphere on iPhone last sunday, I cannot access my field notes page. I've tried it on my notebook with Windows 8.1 and Firefox, as well as on my iPhone with Safari - both isn't working.

 

Hope they can fix this bug asap, as I want to log my founds.

[+thebruce0]

It could very well be related to the bug being addressed in this thread. Hope that means it's being work on.

[+Fordfender]

Everything seems to be working well again and I can once again access my field notes. I was contacted by Ellis - Community Manager and explained the problem and he explained that the problem has been fixed and everything should be as it was. It's a good thing we have people who care about their members.

[+beef_productions]

Yes, it's working again.

[+thebruce0]

(Edit: moved to the other thread)

Edited November 18, 2016 by thebruce0

[+noncentric]

I'm now able to access the Field Notes page, but now I'm seeing the incorrect timestamps that were mentioned in the other thread.

[+GB's]

I'm once again able to access Field Notes. It is a shame it took them over a week. It would sure be nice if GC.com would post what the problem was.