Geocaching site not accessible

[+barnold]

Since a couple of hours Geocachers in the Netherlands cannot access the Gc site through provider Kpn.

Fortunately 4G mobile phones do not have the problem.

Kpn service desk does not know how to solve it.

Please help

[Justin]

Since a couple of hours Geocachers in the Netherlands cannot access the Gc site through provider Kpn.

Fortunately 4G mobile phones do not have the problem.

Kpn service desk does not know how to solve it.

Please help

 

We've seen routing issues in the past, but I'm unable to determine if this is similar with the limited information provided. It's also possible that this will resolve on its own or related to maintenance somewhere along the route.

 

First, I would verify that DNS is working properly. We've had issues in the past where the ISP provided DNS has issues resolving and switching them out for OpenDNS (208.67.222.222) or Google DNS (8.8.8.8) was a viable solution.

 

If this is an issue of Kpn utilizing a sub-optimal route through one of our peers, it would be beneficial to provide traceroute data from both the 4G and Kpn connection. If you're not familiar with traceroute, you can visit http://tracer01.Groundspeak.com/ and it will automatically hit our endpoint and log your traceroute as well. Feel free to post the output in this thread for others, but obfuscate the last couple octets of your IP if you don't want to share that publicly.

[+barnold]

the problem seems to be solved. the site is operating again. I do not know how it is solved, but I am glad I can visit site and forum again.

[+J Grouchy]

I'm unable to get into the site right now (12:56pm Eastern US time)

[Moun10Bike]

We've just had a little hiccup. Things will be back to normal shortly.

[+J Grouchy]

Ah...back already. Thanks.

[+HHL]

When calling my profile I still get a

404 - File Not Found

 

Hans

 

Edit: Solved. Thanks

Edited October 6, 2016 by HHL

[+KircheHeide]

"500 - Server Error" if I want to look at the Geocaches found in several of my friends profiles.

 

The same in my own account.

Edited October 6, 2016 by KircheHeide

[+Harry Dolphin]

"500 - Server Error" if I want to look at the Geocaches found in several of my friends profiles.

 

The same in my own account.

 

Yup. Get that with photo gallery too.

[+HHL]

"500 - Server Error" if I want to look at the Geocaches found in several of my friends profiles.

 

The same in my own account.

 

Use this url in the meantime (it seems they got some probs with javascript):

 

https://www.geocaching.com/seek/nearest.aspx?ul=hierusernameeinsetzen

 

Hans