Favorite Points not appearing after removing previously assigned ones

[+PazaUK]

I've removed several FPs from old archived caches but they have not yet been given back to me. Should they reappear instantly or is there some sort of delay?

[Moun10Bike]

There are some issues with the controls surrounding Favorite Points following our site deployment yesterday. I have notified the engineers.

[+teamAlje]

There are some issues with the controls surrounding Favorite Points following our site deployment yesterday. I have notified the engineers.

 

I have got a 404 from https://www.geocaching.com/datastore/favorites.svc/score?u=.... 404 (Not Found) after adding a FP from the cache page to a logged cache. On the website you see the point added but after F5 the added point is gone.

[+LexA]

I've been trying to give a favourite point to a cache ( http://coord.info/GC5CTR8 ) for a couple of days now, with no success. Every time I try, it looks like it goes OK, but when I return to my own profile I see I still have the point to assign, and when I go back to the cache page it's back to it's old FP-score.

[+TWO HATS]

Got the same problem here... a couple of Geo mates also report the FAV option is not working.... ?????????

[+spooko13]

For what it's worth, I'm having the same problem. Fav point appears when I give it but it's gone if I refresh the page or leave it and go back to it. I tried giving the fav pt then tried removing it. Even though the point showed as being there, removing it didn't work as if the point wasn't there at all.

[+CaBa2000]

Same to me... shows the given favo first but after a reload it is 'gone'... Or after checking another cache-site...

 

Checked it with different Browsers: IE11, FF 46 (both Win7) and Chrome on Android.

Edited May 7, 2016 by CaBa2000

[+heartradio]

Please sort it out or I'll run out! And I've got about 10 to give today!

 

(EDIT: But I can't give them out anyway, so it's a favourite point stalemate! )

Edited May 7, 2016 by heartradio

[+barefootjeff]

The same thing happened about a year ago (http://forums.Groundspeak.com/GC/index.php?showtopic=333167). Is this a perennial bug?

[+Fritz28]

]I have also been trying to give favorite points to a number of caches. Each time, it appears to add it, but later does not appear on my list of favorites. I am new to this and thought it might be that I just didn't do something right. Is is safe to assume it is a program problem, not a user problem?

[+cerberus1]

]I have also been trying to give favorite points to a number of caches. Each time, it appears to add it, but later does not appear on my list of favorites. I am new to this and thought it might be that I just didn't do something right. Is is safe to assume it is a program problem, not a user problem?

Yes, kinda.

It's on Groundspeak's end.

Edited May 8, 2016 by cerberus1

[+Bobkatz+Wife]

I'm also having the same problem! Hope it gets corrected. I mentioned in a log after finding a nice cache that it's getting a favorite, then receive a mess from owner "Where is it???"

[+ArgonFRT]

Same problem to me

[+aries44]

Can you give an idea on when the "Favourite Point" website issue might be resolved? Cheers.

[+GuentherGal]

Same problem here. And I thought I was so special!

[+Leifa]

Same problem here. Any update on when this will be fixed?

[+PlasmaWave]

Monday 9th May and same issue still there ... you add a Fav Point and it appears to have been awarded but when cache page is refreshed the point has disappeared.

 

Clearly a geocaching.com programming/database problem, but will this fault affect exiting Fav points caches had accumulated?

[+Kudamatsu]

Many have this problem. I lost about 10 Favos from different Cachers, who rewarded a favo for my caches. I also zried to reward a favos, and it didn't work. Really bad bug.

Greetings Kudamatsu

[+Jenni@Alan]

I have the same problem. Yesterday I made a route and I would like to leave some favorites, but I can't.

 

Regards,

[+on4bam]

I logged via API yesterday evening and favorites were awarded as expected. Don't know if I was given extra's or not, still have 273 to give.

[+Michaelcycle]

Same problem here. And I thought I was so special!

 

Gal, you're special to me!

 

Any update from HQ on this issue?

[Rock Chalk]

The issues surrounding Favorite Points are now fixed.

[+kunarion]

The issues surrounding Favorite Points are now fixed.

Yes! Thank you!

[+PlasmaWave]

Thanks for the update from Admin.

 

I checked by adding a couple of Favourites and happy to see they did stay after refreshing the cache pages.

 

I presume Fav Points added by cachers over past week are lost - unless they go back into each cache page (that's not going to happen in practice).

 

Next question: this exact same issue happened 12 months ago, so is the latest fix genuinely permanent or just temporary again?

[+PazaUK]

If its fixed then where are all the FPs I freed up from archived caches last week? Can they not run a refresh to recalculate our available FPs?

[+speedy-1702]

The issues surrounding Favorite Points are now fixed.

 

There are still issues regarding FPs:

When using the option "Add to your Favorites" within posting a new log, it still seems to be malfunctional.

[+speedy-1702]

If its fixed then where are all the FPs I freed up from archived caches last week? Can they not run a refresh to recalculate our available FPs?

 

You need to free up again, then they get available. Since there where issues last week, the "remove from your favourites" didn't happen.

[+barefootjeff]

There are still issues regarding FPs:

When using the option "Add to your Favorites" within posting a new log, it still seems to be malfunctional.

I've also just had the "Add to favourites" checkbox in a log not work, so looks like this is still broken. I was able to manually add the point on the cache page.

 

Jeff

[+ukkijaai]

I noticed yesterday that my given FP's were not stored. Today I confirmed the bug by trying to give a favo first on log screen and manually afterwards. The list of users who have given FP's to this certain cache did not recognize myself and also my number of available FPs remain unchanged. Both Firefox and Opera applied.

[+Vluetkens]

Hi team,

 

I had to realize that some of my caches (e.g. GC6ZT66) do not get favorites points even so users are trying to give some. The counter and "view who favorited" is not changing till yesterday lunch time (CEST). I have cross checked with users who wrote in the log that they have given a favorite point if they have really done it and they have confirmed it. So it looks like the system is currently not giving / showing points.

[+HHL]

Hi team,

 

I had to realize that some of my caches (e.g. GC6ZT66) do not get favorites points even so users are trying to give some. The counter and "view who favorited" is not changing till yesterday lunch time (CEST). I have cross checked with users who wrote in the log that they have given a favorite point if they have really done it and they have confirmed it. So it looks like the system is currently not giving / showing points.

 

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hans