+Badcats Posted March 11, 2016 Share Posted March 11, 2016 (edited) So not only have they released a new app in 'alpha' with only 10% of the functionality of the classic app, this morning we awoke to discover that Notification emails no longer open the Classic app (or the new one for that matter). So there is no way of saving all those newly published caches to an offline list for Ftf hunting, without typing in the individual GC codes to the classic search engine. And while I'm here, has anyone in the design team actually used the 'new' app anywhere other than the office? Oddly there are not mobile phone masts every couple of miles in the Great Outdoors. I know it's not possible to do everything at once but for example, why propritise getting an in app messenger service over getting an offline save function?? It's a Smart Phone App!!! We can already message people via the website, because it's a Smart Phone. Edited March 11, 2016 by Badcats Quote Link to comment
+Alphadog Posted March 11, 2016 Share Posted March 11, 2016 So not only have they released a new app in 'alpha' with only 10% of the functionality of the classic app, this morning we awoke to discover that Notification emails no longer open the Classic app (or the new one for that matter). So there is no way of saving all those newly published caches to an offline list for Ftf hunting, without typing in the individual GC codes to the classic search engine. And while I'm here, has anyone in the design team actually used the 'new' app anywhere other than the office? Oddly there are not mobile phone masts every couple of miles in the Great Outdoors. I know it's not possible to do everything at once but for example, why propritise getting an in app messenger service over getting an offline save function?? It's a Smart Phone App!!! We can already message people via the website, because it's a Smart Phone. Yep, just saw that gem this morning. It now opens in the web version, which on my iPhone is pretty useless. For now, it appears that the Classic app is still working, so I'm going to download all my PQs offline NOW for an upcoming vacation just in case. Quote Link to comment
+Badcats Posted March 11, 2016 Author Share Posted March 11, 2016 Hopefully the classic will still work for sometime, the work around for the email is to type the GC code of the new cache in the search on the app and then add it to a saved list. It's just a pain when it doesn't have to be. Quote Link to comment
+foam follower Posted March 12, 2016 Share Posted March 12, 2016 Notification emails no longer open the Classic app. I assumed it was just "one of those things" that happen by accident when people change stuff and would be fixed in a matter of hours. It has not been fixed. Fix this. Or I'll just have to move my mobile geocaching life to android. And maybe make these new apps respect the ignore list - because they don't - and they should. Quote Link to comment
+noncentric Posted March 12, 2016 Share Posted March 12, 2016 Fix this. Or I'll just have to move my mobile geocaching life to android. Moving to Android won't resolve the issue, as the same issue is happening in the Android app. In the Android app forum, a Lackey said that the issue with opening caches in the app would be fixed within the next few weeks. Hopefully they will be fixing the iPhone app at the same time. The ability to open a coord.info link in the free app is planned for the next release, which should be out in a few weeks. Quote Link to comment
+parazest Posted March 12, 2016 Share Posted March 12, 2016 Yup, dead in the water again with the new geocaching app. Pretty stupid to have to take the geocache name and key or copy/paste it in the app. Clear case of smart technology going backwards. A extremely basic function inoperable. How did that slip by QC and testing? Quote Link to comment
+foam follower Posted March 13, 2016 Share Posted March 13, 2016 Fix this. Or I'll just have to move my mobile geocaching life to android. Moving to Android won't resolve the issue, as the same issue is happening in the Android app. In the Android app forum, a Lackey said that the issue with opening caches in the app would be fixed within the next few weeks. Hopefully they will be fixing the iPhone app at the same time. The ability to open a coord.info link in the free app is planned for the next release, which should be out in a few weeks. hmmm...ok...i have not updated any android app yet from the previous version (3.5.1) and i can say that in android, i'm still able to click on an email notification and have it fire up the geocaching app while in ios i suddenly wasn't able to (also not having updated the app yet) Quote Link to comment
+DyverDown Posted March 18, 2016 Share Posted March 18, 2016 I second (and third) the problem. On both mine and my wife's Iphones, opening a new cache's link from the notifications email would either: open the Classic Geocaching app (before we were forced into installing the "new" and "better" Geocaching app) or give a choice to either open it in the app or in Safari (the web browser) Now there is no choice and it just opens all cache links in Safari..... I don't want to open it in Safari, nor do I want to load the entire GC webpage, I just want to open it in the app. Can you Un-fix this? Quote Link to comment
Keystone Posted March 18, 2016 Share Posted March 18, 2016 Geocaching HQ has responded to this bug a few times in other discussions, indicating that it will be fixed soon. Quote Link to comment
+perplexed investigator Posted March 20, 2016 Share Posted March 20, 2016 I second (and third) the problem. On both mine and my wife's Iphones, opening a new cache's link from the notifications email would either: open the Classic Geocaching app (before we were forced into installing the "new" and "better" Geocaching app) or give a choice to either open it in the app or in Safari (the web browser) Now there is no choice and it just opens all cache links in Safari..... I don't want to open it in Safari, nor do I want to load the entire GC webpage, I just want to open it in the app. Can you Un-fix this? I'll add my name as fourth. Was wondering what was up with this and now it is crystal clear, I also thought my old Iphone 4 was to blame. Opening a browser window which has seriously small text to look at a e-mail notification which used to open the app is not acceptable. Will be patiently waiting for a fix. Quote Link to comment
+fam.bengtsson Posted March 21, 2016 Share Posted March 21, 2016 Hope for a fast fix on this bug, i wont to open the app and not being directed to gc.com, I hunt ftf and cant loose time on copy pasting gc codes into the app. Glad that the app contains navigate to - that the last one lacked. Quote Link to comment
+QuinnKim Posted April 2, 2016 Share Posted April 2, 2016 Geocaching HQ has responded to this bug a few times in other discussions, indicating that it will be fixed soon. Where would I find their reply? The problem still remains for me, so "soon" has not happened yet. This problem really kind of breaks the thrill of the hunt. I'm excited for the fix. Quote Link to comment
+DyverDown Posted April 2, 2016 Share Posted April 2, 2016 Sure is not the phone (just to confirm that beyond any doubt) We (wife and I) just upgraded from a 4 and 4s to a pair of 6's and the same problem, no way to open a cache from a notification directly into the app like we could before As an aside: Perhaps Groundspeak can credit all the members who paid for their now deceased app the purchase price or a portion thereof towards their memberships...... Just a suggestion I second (and third) the problem. On both mine and my wife's Iphones, opening a new cache's link from the notifications email would either: open the Classic Geocaching app (before we were forced into installing the "new" and "better" Geocaching app) or give a choice to either open it in the app or in Safari (the web browser) Now there is no choice and it just opens all cache links in Safari..... I don't want to open it in Safari, nor do I want to load the entire GC webpage, I just want to open it in the app. Can you Un-fix this? I'll add my name as fourth. Was wondering what was up with this and now it is crystal clear, I also thought my old Iphone 4 was to blame. Opening a browser window which has seriously small text to look at a e-mail notification which used to open the app is not acceptable. Will be patiently waiting for a fix. Quote Link to comment
+QuinnKim Posted April 3, 2016 Share Posted April 3, 2016 (edited) It isn't the phone. I have the same phone as before the new app and this problem. Hoping a fix comes. If HQ is aware, I'd like them to address it in the next email. What do you say, HQ? Throw us a bone? ? Edited April 3, 2016 by QuinnKim Quote Link to comment
+Squirrels14 Posted April 4, 2016 Share Posted April 4, 2016 I am also having this problem very annoying thought it was down to my new phone which is iphone6 but seams as though this is a problem all over grrrrrrrrr Quote Link to comment
+Sherminator18 Posted April 7, 2016 Share Posted April 7, 2016 I also have this problem. I am using an iPhone 6s. When I click a cache link in my Gmail it opens in Google Chrome. Geocaching responded to me on Twitter saying "You might have private model turned on. Turn off private mode & it will work." This is not true. 1) I'm not using Safari and 2) I am not in private mode. Is there a fix for this yet? Quote Link to comment
+DAWCat Posted April 10, 2016 Share Posted April 10, 2016 Same problem here. Very frustration. Quote Link to comment
+Sherminator18 Posted April 10, 2016 Share Posted April 10, 2016 Apparently, for iPhone users, you have to be using the native iPhone email app and Safari. When the cache opens in Safari you can pull down on the screen and there will be an option to open in the app. Still no fix for Gmail app and Google Chrome... Quote Link to comment
+NFJK Posted April 10, 2016 Share Posted April 10, 2016 I hope they fix this, back to using the GPS Quote Link to comment
+DyverDown Posted April 10, 2016 Share Posted April 10, 2016 Apparently, for iPhone users, you have to be using the native iPhone email app and Safari. When the cache opens in Safari you can pull down on the screen and there will be an option to open in the app. Still no fix for Gmail app and Google Chrome... HUH, sure does..... At least I can open it in the app now without trying to copy/paste GC codes.... now why not make it so I (and everyone else) who receives notifications does not have to tie up / visit the website just to navigate to a new cache. Thanks Sherminator18 Quote Link to comment
+Dewns Posted April 14, 2016 Share Posted April 14, 2016 What was wrong with the original app that they have come up with the one that doesn't make us happy and it hinders our caching Quote Link to comment
+Sherminator18 Posted April 14, 2016 Share Posted April 14, 2016 Apparently, for iPhone users, you have to be using the native iPhone email app and Safari. When the cache opens in Safari you can pull down on the screen and there will be an option to open in the app. Still no fix for Gmail app and Google Chrome... HUH, sure does..... At least I can open it in the app now without trying to copy/paste GC codes.... now why not make it so I (and everyone else) who receives notifications does not have to tie up / visit the website just to navigate to a new cache. Thanks Sherminator18 Right. I don't see why it has to take you to the website before you can select to open the app. I liked the old way better. Where you get a pop up asking if you want to open the website (on whatever internet platform you use) or open it in the app. There was a point where I was still getting this option but selecting "Open in App" didn't do anything. I still don't use the official Geocaching app anyway. Quote Link to comment
+Pond Bird Posted April 26, 2016 Share Posted April 26, 2016 If you're opening your emails then it would bring up the page listing on Geocaching.com site, not on the app, unless you have the notifications sent to your phone which is hard to do but can be done. On my phone if I get a notification I just check my email to see the listing rather than waste my time trying to find it on the phone. Quote Link to comment
+Sherminator18 Posted April 26, 2016 Share Posted April 26, 2016 I have email on my phone. When I get an email about a new cache I click the link in that email and it brings me to the geocaching website on my phone. Previously, clicking that link gave me the option to open that cache in the Geocaching App. It no longer does that for the Gmail app. Quote Link to comment
+igator210 Posted April 27, 2016 Share Posted April 27, 2016 (edited) I have email on my phone. When I get an email about a new cache I click the link in that email and it brings me to the geocaching website on my phone. Previously, clicking that link gave me the option to open that cache in the Geocaching App. It no longer does that for the Gmail app. I think this is a recent change done by Apple. I use a third party app and I used to be able to click on a link in email and have the app open. Now it opens in Safari. However, once in Safari, using the center option (square box with the up arrow) I can then select the third party app. This puts a link on the Safari page and I can then open the third party app. It will pull in all the data into the database. Edited April 28, 2016 by igator210 Quote Link to comment
+Pond Bird Posted April 27, 2016 Share Posted April 27, 2016 I have email on my phone. When I get an email about a new cache I click the link in that email and it brings me to the geocaching website on my phone. Previously, clicking that link gave me the option to open that cache in the Geocaching App. It no longer does that for the Gmail app. I think this is a recent change done by Apple. I use a third party app and I used to be able to click on s link in email and have the app open. Now it opens in Safari. However, once in Safari, using the center option (square box with the up arrow) I can then select the third party app. This puts a link on the Safari page and I can then open the third party app. It will pull in all the data into the database. This is why I don't have an iPhone anymore. My geocaching apps on my Samsung work fine and theres no company named after a fruit to drain my phone's battery so I can use them without worrying my phones gonna die. Quote Link to comment
+flamingo chaser Posted May 1, 2016 Share Posted May 1, 2016 Did this problem ever get resolved and how do we work around it? Quote Link to comment
+Sherminator18 Posted May 1, 2016 Share Posted May 1, 2016 It is still not resolved for the Gmail app and Google Chrone. If you are using the native iPhone email you can click the link in the email and it will bring you to the geocaching.com page. If you swipe down a little it will pop up at the top and ask if you want to open in the app. Quote Link to comment
+foam follower Posted May 1, 2016 Share Posted May 1, 2016 If I go into safari and type the following gcapp://GC68A0M safari seems to pass that to the geocaching app and open it without bother...so in the past, the website used to get the GC code from the coord.info URL, realize that the device was an iPod/iPhone/iwhatever and returned an URL redirect using the gcapp:// "url" ...then Groundspeak stopped doing it...it's not that it stopped working - the website stopped performing the redirect...and I see no reason why they couldn't start it up again...having said that, I've given up and moved to android... Quote Link to comment
+MidnightsRaiders Posted May 6, 2016 Share Posted May 6, 2016 Apparently, for iPhone users, you have to be using the native iPhone email app and Safari. When the cache opens in Safari you can pull down on the screen and there will be an option to open in the app. Still no fix for Gmail app and Google Chrome... HUH, sure does..... At least I can open it in the app now without trying to copy/paste GC codes.... now why not make it so I (and everyone else) who receives notifications does not have to tie up / visit the website just to navigate to a new cache. Thanks Sherminator18 Quote Link to comment
+MidnightsRaiders Posted May 6, 2016 Share Posted May 6, 2016 can you please explain this to me? I have iphone5. I use the native email I believe (comcast on iphone) and safari. when I get an email notification i click on the cache link.this takes me to a safari page, the only option at the top is the new Geo app, there is no option to open the classic app. I even pull down the safari page but only one app option. Quote Link to comment
+Sherminator18 Posted May 6, 2016 Share Posted May 6, 2016 can you please explain this to me? I have iphone5. I use the native email I believe (comcast on iphone) and safari. when I get an email notification i click on the cache link.this takes me to a safari page, the only option at the top is the new Geo app, there is no option to open the classic app. I even pull down the safari page but only one app option. That's correct. You can only open it in the new app, not the Classic app. Quote Link to comment
+mike-miss Posted May 10, 2016 Share Posted May 10, 2016 Geocaching HQ has responded to this bug a few times in other discussions, indicating that it will be fixed soon. When is this bug being fixed? This issue has been around for awhile now and theres still no resolve. Would be good to get an update please. Quote Link to comment
+Twinklekitkat Posted May 10, 2016 Share Posted May 10, 2016 Seems this bug IS fixed. An e-mail notification now opens in the new app. Not my preferred app but it is better than opening on the web page. Quote Link to comment
+mike-miss Posted May 10, 2016 Share Posted May 10, 2016 Seems this bug IS fixed. An e-mail notification now opens in the new app. Not my preferred app but it is better than opening on the web page. Its not working on my iPhone 5SE. Im using gmail for new cache notifications. Any emails i get, the link only opens in Safari which is not ideal. Ive also checked for any app updates to gmail or geocaching classic and theres none so its still not working for me. Quote Link to comment
+Sherminator18 Posted May 10, 2016 Share Posted May 10, 2016 Seems this bug IS fixed. An e-mail notification now opens in the new app. Not my preferred app but it is better than opening on the web page. Its not working on my iPhone 5SE. Im using gmail for new cache notifications. Any emails i get, the link only opens in Safari which is not ideal. Ive also checked for any app updates to gmail or geocaching classic and theres none so its still not working for me. They haven't made the change for gmail. I was told they were working on it. It works if you click the link from the email in the native iPhone email and it then will take you to Safari and then you can pull the screen down and a pop up will come up at the top and ask if you want to open it in the free Geocaching app. It won't ever work for the Classic app. Quote Link to comment
+Twinklekitkat Posted May 11, 2016 Share Posted May 11, 2016 Ok that is true as I use Yahoo in the native app. It does not work from the official Yahoo app. But you gotta admit this is progress and shows they are working on it. Quote Link to comment
+Spire67 Posted May 12, 2016 Share Posted May 12, 2016 (edited) For me the email notifications were still opening in Safari. A real pain in the proverbial. I deleted the new app and re-installed it. It now opens in the new app. OK not ideal but at least its better than it opening in Safari. Someone at Groundspeak needs their arse kicking. First of all switching to a new app that lacks the majority of features of the existing app and then removing the options to choose where you open the listings. Either they are incompetent or stupid. Hopefully I will be able to stick with the classic app for the forceable future. I expect when I can no longer use it I will look for another app to use for caching. The new app is rubbish. Edited May 12, 2016 by Spire67 Quote Link to comment
+AAAAATeam Posted May 16, 2016 Share Posted May 16, 2016 (edited) I have found that if my iphone link opens in safari, I can pull down on safari and see the option at the top to open within the GC App. It will then open in the app. The next time I try to open from a link it goes straight to the app and bypasses safari. Oh yea, clearing cookies will set it back to opening in safari. Edited May 16, 2016 by AAAAATeam Quote Link to comment
+minulo Posted July 14, 2016 Share Posted July 14, 2016 I have found that if my iphone link opens in safari, I can pull down on safari and see the option at the top to open within the GC App. It will then open in the app. The next time I try to open from a link it goes straight to the app and bypasses safari. Oh yea, clearing cookies will set it back to opening in safari. Hi! I tried this and I can't see option to open it inside GC application at all. Where exactly I can find it? Quote Link to comment
+Sherminator18 Posted July 14, 2016 Share Posted July 14, 2016 I have found that if my iphone link opens in safari, I can pull down on safari and see the option at the top to open within the GC App. It will then open in the app. The next time I try to open from a link it goes straight to the app and bypasses safari. Oh yea, clearing cookies will set it back to opening in safari. Hi! I tried this and I can't see option to open it inside GC application at all. Where exactly I can find it? If you are clicking the link from an email, it has to be an email in the native iPhone email application (not others like gmail, yahoo, etc.). So click this link and it will open in Safari. You will then need to pull down slightly on the page and then you should see at the top of the page something like "Open in Geocaching app" Quote Link to comment
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