"Sorry, you have overexceeded your email quota."

[+Rhodo Dendron]

Hi,

 

I get "Sorry, you have overexceeded your email quota." when I try to send an email to someone. This must be an error. I haven't done any bad or overexceeded anything.

 

Rhodo

[+niraD]

This has been brought up before:

Invitation email - time out ?

GC.com email throttle?

Email Limitations Prohibitive; Instant Messaging Not Helpful

 

But it is good to discuss it here in the bugs/features subforum.

Edited November 1, 2015 by niraD

[+Viajero Perdido]

overexceeded

I usually underexceed, so I never see that message.

Edited November 1, 2015 by Viajero Perdido

[+Harry Dolphin]

I would guess that Groundspeak is trying to limit the spammers. Unfortunately. it's limits are affecting many genuine geocachers. Groundspeak needs to loosen the limits. This is not working well. It seems to be affecting a lot of cachers returning from vacation.

[+noncentric]

My suggestion would be to require a captcha-type entry when sending emails after a user has hit their quota. I'm not suggesting that this additional security step be added for every email send, just for sends after reaching the email limitation. Once a user falls out of throttling status, then they'd be able to send emails without the captcha requirement.

 

My two cents.

[Frank_Z]

Got this annoying message today, after trying to send the first email today. Yesterday I sent 6 messages, the last one 19 hours ago. This limit seems to be really low and Groudspeak should do something about it. I have been on a trip in the wilderness with no internet and still about a hundred ECs and virtuals to log.

After clearing the cookies, logging out and logging in again, I was able to send a message again though.