+W8TTS Posted September 13, 2015 Share Posted September 13, 2015 Would you please start requiring a verified email address for even non-Premium members. There are so many new cachers that you can't contact to help them properly do thing. For example, I've had a number of new caches log finds on Earthcaches and never answer the questions. You try to contact them through the messaging system and never hear back, and that's probably because they don't know about it or how to use it. Then you delete their Found log, they re-log the Find, you delete it again, and so on. It gets frustrating for the cache owner. Frustrating to the point of seriously thinking about Archiving the caches, or making them all your caches "Premium Only". So, please require a verified email address for everyone. And, yes I know it's easy to get a "throw away" email address. Thank you. Quote Link to comment
+niraD Posted September 13, 2015 Share Posted September 13, 2015 +1 For reference, see also: Feature Request: Make a verified email address be required to log EarthCaches Verifying email addresses Mandatory email validation and so on... Quote Link to comment
+cerberus1 Posted September 13, 2015 Share Posted September 13, 2015 Funny, I thought the message center was created to help contact those unvalidated members with "never" listed for when they last logged into the site. - Sorry to see that (for you) that's not working out so well. FWIW, I've probably had fewer than half respond (when asking about a multi stage, or puzzle help), from long-time, validated, premium members. Odd you'd consider making hides pmo as a last resort... There's nothing bad about it, just fewer folks accessing 'em. Quote Link to comment
+cerberus1 Posted September 13, 2015 Share Posted September 13, 2015 Walked away for a bit and realized the thread title's got me singing the same from James Brown now ... Quote Link to comment
+kunarion Posted September 13, 2015 Share Posted September 13, 2015 (edited) Funny, I thought the message center was created to help contact those unvalidated members with "never" listed for when they last logged into the site. That's what it's for, to create a record of the message and the reply, without the numerous problems using "PM" and email. If we really must use email, everyone signs up using an email address, "validated" or not. Let GS handle it. If an Earthcache CO contacts a finder and receives no reply in the Message Center, the CO should contact Groundspeak, to have the inadequate logs cease. Groundspeak should start requiring this to happen. Please. Please. Please. Edited September 13, 2015 by kunarion Quote Link to comment
+kunarion Posted September 13, 2015 Share Posted September 13, 2015 I've probably had fewer than half respond (when asking about a multi stage, or puzzle help), from long-time, validated, premium members. Yikes. When I mention such a thing in these threads, I about get my head bit off. Quote Link to comment
+J Grouchy Posted September 13, 2015 Share Posted September 13, 2015 There's no obligation to contact person logging it. Delete it, again and again if necessary. Put the onus on THEM to contact YOU. Quote Link to comment
+cerberus1 Posted September 14, 2015 Share Posted September 14, 2015 I've probably had fewer than half respond (when asking about a multi stage, or puzzle help), from long-time, validated, premium members. Yikes. When I mention such a thing in these threads, I about get my head bit off. Why? It's not your fault that some won't/don't respond. Quote Link to comment
+dprovan Posted September 14, 2015 Share Posted September 14, 2015 When they re-log, just refer the log to GS and let them deal with it. Just by trying to contact the people, you've already gone above and beyond. When you can't, it's no longer your problem. Quote Link to comment
+Pontiac_CZ Posted September 14, 2015 Share Posted September 14, 2015 dprovan: +1 (could not be said better) Quote Link to comment
+ecanderson Posted September 18, 2015 Share Posted September 18, 2015 When they re-log, just refer the log to GS and let them deal with it. Just by trying to contact the people, you've already gone above and beyond. When you can't, it's no longer your problem. Out of curiosity, how does GS actually deal with such a reference? Quote Link to comment
+W8TTS Posted September 19, 2015 Author Share Posted September 19, 2015 First, Lets just verify the email address. It proves that there is a possibility that it's a real person. Second, the Messaging System wasn't needed. There's nothing wrong with e-mails. Emails give you an easily searchable format, you can keep them in threads, and in separate folders. Having to bounce between emails and the messaging system is counter productive. Plus, you don't have to log into gc.com to do anything with them. I guess maybe it's time to make everything a Premium Members cache. :-( Quote Link to comment
+cerberus1 Posted September 19, 2015 Share Posted September 19, 2015 I guess maybe it's time to make everything a Premium Members cache. :-( Yeah, we know that there's never any issues with premium members... Curious why the frownie afterwards, almost half of yours are already pmo. - Why would changing the remaining to pmo be a sad thing? Quote Link to comment
+W8TTS Posted September 19, 2015 Author Share Posted September 19, 2015 I guess maybe it's time to make everything a Premium Members cache. :-( Yeah, we know that there's never any issues with premium members... Yeah. But, at least the PM's are paying for the privilege of being a pain. Curious why the frownie afterwards, almost half of yours are already pmo. - Why would changing the remaining to pmo be a sad thing? Yeah. It should have been a smile. I recently changed a lot of mine after a lot of problems with newbies. Quote Link to comment
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