Average D/T missing from profile's Statistics tab

[+EngPhil]

http://www.geocaching.com/statistics/DifficultyTerrainImage.aspx (used to display the average D/T image in the Statistics tab of the Profile) has gone 404 today.

 

(Either that, or the statistics page has a wrong URL for it. I've never looked at what the correct URL is before.)

 

Reported by several folks in local forums. ("It's not just me.")

[Pup Patrol]

http://www.geocaching.com/statistics/DifficultyTerrainImage.aspx (used to display the average D/T image in the Statistics tab of the Profile) has gone 404 today.

 

(Either that, or the statistics page has a wrong URL for it. I've never looked at what the correct URL is before.)

 

Reported by several folks in local forums. ("It's not just me.")

 

http://www.geocaching.com/profile/?id=2959749

 

 

B.

[+EngPhil]

Yup, looks like it's back. Or intermittent... I just got a broken image again. Then it worked again. Perhaps one server in the farm is borked?

[+Path Pacer]

I've been getting it on and off, too.

[+der_mountainbiker]

Same here for some days ...

[Keystone]

Here is an update, posted in another thread that I erroneously moved out of the bug report forum section:

The devs have been investigating and discovered that the issue here is due to that one particular graph requiring a particular font to be installed on the server being called. We have recently upgraded to headless servers that do not have the typical OS UI installed on them and as a result do not have fonts installed. That's why the issue would seem to come and go - that was due to switching back and forth between old servers and new servers.

 

The code has been adjusted to make a generic font call that should prevent this from happening again after the next site update.

[+der_mountainbiker]

Thanks a lot for your reply and explanation - works for me now!

 

[knowschad]

In the "Difficulty and Terrain of Caches I've Found" section, above the D/T matrix, I am getting a broken image link for the URL http://www.geocaching.com/statistics/DifficultyTerrainImage.aspx?d=1.86&t=1.91

 

Is that the section this is discussing? I have tried a Ctrl+F5 refresh to no avail.

[+NYPaddleCacher]

In the "Difficulty and Terrain of Caches I've Found" section, above the D/T matrix, I am getting a broken image link for the URL http://www.geocachin...x?d=1.86&t=1.91

 

Is that the section this is discussing? I have tried a Ctrl+F5 refresh to no avail.

 

I tried it just after you posted this and got an error page but it seems to be working now.

[Moun10Bike]

The issue will not be corrected until the next release of the web site.

[+Tahoe Oldphartz]

Since 2012, We've never noticed this problem with the ""Difficulty and Terrain of Caches I've Found" section, above the D/T matrix" ... 'til this evening. It's gone.

 

What's up with that?

 

Thanks for your aid & assistance.

[+noncentric]

Interesting, I'm seeing the averages, but only in text format. The font size is much smaller than usual and the partially-filled stars do not appear.

 

[+ecanderson]

Same here. No stars, and smaller than normal text.

[+EngPhil]

[dup]

Edited April 16, 2016 by EngPhil

[+EngPhil]

Yup, the star images are gone.

 

Meh. No loss. They didn't add any value anyway. The important bits (the numbers) are still there this time.

[+Viajero Perdido]

I wouldn't mind seeing them restored. My whole participation in this game is focused on increasing one of those numbers. (Terrain; trying for 2.5; it keeps me in shape.)

[+EngPhil]

I wouldn't mind seeing them restored. My whole participation in this game is focused on increasing one of those numbers. (Terrain; trying for 2.5; it keeps me in shape.)

I'm curious how the stars provided any additional utility over the text, which is still there.

 

The stars and accompanying text together used to be a dynamically-generated image. That image has been replaced with the same info in actual text form. To my thinking, that's an improvement.

[+Viajero Perdido]

I didn't say they provided any utility.

 

I said I wouldn't mind seeing them again.