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PQ Issue: This webpage is not available ERR_CONNECTION_RESET


Frank AZ

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When attempting to edit a pocket query, I receive the error This webpage is not available ERR_CONNECTION_RESET

 

- This is a single PC issue, and is due to an added software from Ford for automotive diagnostics (removal is not an option)

- Geocaching.com/Pocket Queries are the ONLY website where this issue has been experienced.

- It only occurs when clicking to edit a pocket query, clicking to edit a bookmark pocket query is fine.

- Problem started AFTER the new search went live.

- I can get around the issue by putting "https" instead of "http" (annoying, but, it is a workaround)

 

It also appears at or around the time of the search change, several pages went to HTTPS rather than HTTP.

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- This is a single PC issue, and is due to an added software from Ford for automotive diagnostics (removal is not an option)

...

- I can get around the issue by putting "https" instead of "http" (annoying, but, it is a workaround)

You've already stated the cause and the workaround. What else do you want them to say?

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I can confirm behavior like this.

 

If I click "Play" then "Pocket Queries" it tries to go to the url

 

www.geocaching.com/pocket/

 

That gives me the connection reset message, in Firefox 38.0.5 on Windows XP

 

I tried adding https to the beginning of the URL and it works.

 

Interestingly, if I start off at the top level with https

https://www.geocaching.com

then click Play -> Pocket Queries, it works.

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/

The problem is unique to your machine and you already know how to solve it. There are problems that affect the multitudes that need addressing. The needs of the many not the few.

 

and you are? the HOA President looking for the next person to fine? What an unnecessary JERK response.

 

I have a workaround but, its obviously a way that the website is CODED (wow! Imagine that... a CODE OR WEBSITE ISSUE!!!!!!!) and now that another person can also duplicate it, it

 

Since I can't see the code, I'm going to guess that they are handling a redirect in what would be considered a non-standard way, or in a way that deviates from web standards.

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and you are? the HOA President looking for the next person to fine? What an unnecessary JERK response.

Speaking of jerk responses....

 

You've identified the problem (which is nothing to do with geocaching.com) and a workaround. Walt and Lil Devil are right here.

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and you are? the HOA President looking for the next person to fine? What an unnecessary JERK response.

Speaking of jerk responses....

 

You've identified the problem (which is nothing to do with geocaching.com) and a workaround. Walt and Lil Devil are right here.

 

as an IT person I believe it is a CODING ISSUE where that would be a Groundspeak issue. However their redirect is being done, going from HTTP to HTTPS is probably in violation of W3 standards.

 

Since I'm not the only person affected, but, since it just affect people who plop down the cash to play it may not be as visible as other issues.

Edited by Frank AZ
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I'm also trying to make a point, it took 19 days for someone to even acknowledge the post. This doesn't exactly help. But, since I can't see the code behind the pages, there's no way for me to tell either way.

 

But.. it is a game, and only a game right? Carry on armchair quarterbacks.

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