+wigglesworth Posted April 19, 2015 Share Posted April 19, 2015 A local member with a user name of "Discovery Centre" has not logged on for a few years and has been denoted as inactive. The "send message" feature is disabled because this user is currently inactive. The user now wants to update his email address and commence maintenance of his caches. What should the user do to overcome this impasse?? Peter Quote Link to comment
+Touchstone Posted April 19, 2015 Share Posted April 19, 2015 Link for reference: How do I change my password I have lost access to the email address tied to my account: That's ok, just email us and we'll try to verify you as the account holder and grant you access with your new email address. If this is the case, please Email us.. Quote Link to comment
+wigglesworth Posted April 21, 2015 Author Share Posted April 21, 2015 Thanks for the response. We will pass this information on to the member. Peter Quote Link to comment
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