+smommits Posted February 11, 2015 Share Posted February 11, 2015 I am not receiving email notifications when my own cache is found. I used to, but they stopped. I have checked both of my email accounts, including the junk/spam folders and making sure the email extension is not blocked. The co-owner of the cache does receive the emails, as do those who request to 'watch' my cache. I tried clicking on 'watch', but it won't allow me to do so, since I am one of the owners. I've confirmed that my email address is listed correctly in my profile, and it is listed as my primary. Interestingly, I have checked off that I wish to receive the weekly newsletter, but I don't get that, either. Suggestions? Smommits Quote Link to comment
+Bear and Ragged Posted February 11, 2015 Share Posted February 11, 2015 There was a problem with email accounts not having enough letters... eg. username@g.com (Not sure that was the address, but you get the idea.) Do you have one of the 'short' email addresses? Quote Link to comment
Moun10Bike Posted February 11, 2015 Share Posted February 11, 2015 Our system shows 44 emails sent to your email address in the past 44 days, including 5 that were cache owner notifications - 2 on 1/25, 2 on 1/26, and 1 on 1/27 (newsletter is sent by a different system). You mention that "the co-owner of the cache does receive the emails". Keep in mind that only one account is identified as the owner of any given cache, regardless of how many names are entered into the "Placed By" field. The above emails were triggered by logs on GC55VCR. If your name has been added to the "Placed By" field of another cache, you will not automatically receive emails for it. Quote Link to comment
+SageTracey Posted February 11, 2015 Share Posted February 11, 2015 Our system shows 44 emails sent to your email address in the past 44 days, including 5 that were cache owner notifications - 2 on 1/25, 2 on 1/26, and 1 on 1/27 (newsletter is sent by a different system). You mention that "the co-owner of the cache does receive the emails". Keep in mind that only one account is identified as the owner of any given cache, regardless of how many names are entered into the "Placed By" field. The above emails were triggered by logs on GC55VCR. If your name has been added to the "Placed By" field of another cache, you will not automatically receive emails for it. So if the other co-owner is receiving the notification emails, why can't the OP add the cache to his/her watchlist to receive notifications as well? It does seem like a bug if only one owner can receive owner notifications and the other co-owner cannot even "watch" the cache. Quote Link to comment
Moun10Bike Posted February 11, 2015 Share Posted February 11, 2015 Our system shows 44 emails sent to your email address in the past 44 days, including 5 that were cache owner notifications - 2 on 1/25, 2 on 1/26, and 1 on 1/27 (newsletter is sent by a different system). You mention that "the co-owner of the cache does receive the emails". Keep in mind that only one account is identified as the owner of any given cache, regardless of how many names are entered into the "Placed By" field. The above emails were triggered by logs on GC55VCR. If your name has been added to the "Placed By" field of another cache, you will not automatically receive emails for it. So if the other co-owner is receiving the notification emails, why can't the OP add the cache to his/her watchlist to receive notifications as well? It does seem like a bug if only one owner can receive owner notifications and the other co-owner cannot even "watch" the cache. They can definitely add the cache to their watchlist. I was only clarifying that "owner" emails are limited to a single account, and this account has been sent 5 such emails in the past month. Quote Link to comment
+niraD Posted February 12, 2015 Share Posted February 12, 2015 For the record, another option (besides having co-owners watch the cache) is to create a shared account that owns the cache. The email address for that shared account can forward all email received to all the co-owners' email addresses. Quote Link to comment
+Pontiac_CZ Posted February 12, 2015 Share Posted February 12, 2015 So if the other co-owner is receiving the notification emails, why can't the OP add the cache to his/her watchlist to receive notifications as well? It does seem like a bug if only one owner can receive owner notifications and the other co-owner cannot even "watch" the cache. I've just tried to "watch" one of my own caches and got this message: "As the owner of a geocache, you already watch it." Therefore the OP's sentence " I tried clicking on 'watch', but it won't allow me to do so, since I am one of the owners. " most likely means he (his account) is the CO. Quote Link to comment
+NYPaddleCacher Posted February 14, 2015 Share Posted February 14, 2015 So if the other co-owner is receiving the notification emails, why can't the OP add the cache to his/her watchlist to receive notifications as well? It does seem like a bug if only one owner can receive owner notifications and the other co-owner cannot even "watch" the cache. I've just tried to "watch" one of my own caches and got this message: "As the owner of a geocache, you already watch it." Therefore the OP's sentence " I tried clicking on 'watch', but it won't allow me to do so, since I am one of the owners. " most likely means he (his account) is the CO. I think the point Moun10bike is trying to make is that the owner of the cache is tied to a single user name and that is the user that created the listing. There is no such thing as a "co-owner". One can add additional names the the "placed by" field but that's just a string and isn't associated with an owner id (or multiple owner ids). As you said, the owner of a cache is on the watch list by default. Anyone else can add that cache to their watch list. Quote Link to comment
+Fridge01 Posted February 15, 2015 Share Posted February 15, 2015 I'm having the same problem. Email notifications stopped about a week ago. No co-owner, it's just me. I've been looking at Last Date Found so I know which cache pages to read. If somebody logs a Note or DNF I won't see it. Quote Link to comment
+smommits Posted February 15, 2015 Author Share Posted February 15, 2015 So if the other co-owner is receiving the notification emails, why can't the OP add the cache to his/her watchlist to receive notifications as well? It does seem like a bug if only one owner can receive owner notifications and the other co-owner cannot even "watch" the cache. I've just tried to "watch" one of my own caches and got this message: "As the owner of a geocache, you already watch it." Therefore the OP's sentence " I tried clicking on 'watch', but it won't allow me to do so, since I am one of the owners. " most likely means he (his account) is the CO. I think the point Moun10bike is trying to make is that the owner of the cache is tied to a single user name and that is the user that created the listing. There is no such thing as a "co-owner". One can add additional names the the "placed by" field but that's just a string and isn't associated with an owner id (or multiple owner ids). As you said, the owner of a cache is on the watch list by default. Anyone else can add that cache to their watch list. Exactly my point...I must be listed as the CO because the system won't allow me to watch it. Why did I previously receive emails but now do not? Neither myself nor the 'co-owner' initiated any change. As for my email address, it is a @xxxx.edu address (4 letters before .edu). Does that qualify as too short? smommits Quote Link to comment
Moun10Bike Posted February 15, 2015 Share Posted February 15, 2015 The issue with short (single-character) domain names in emails was only an issue with submitted caches, not with email delivery. To confirm, is GC55VCR the cache you have not received emails for? Quote Link to comment
+smommits Posted February 17, 2015 Author Share Posted February 17, 2015 The issue with short (single-character) domain names in emails was only an issue with submitted caches, not with email delivery. To confirm, is GC55VCR the cache you have not received emails for? Yes, that is the correct cache. I've also changed my primary email in my profile to a different account, to see if that helps. Quote Link to comment
+smommits Posted February 17, 2015 Author Share Posted February 17, 2015 The issue with short (single-character) domain names in emails was only an issue with submitted caches, not with email delivery. To confirm, is GC55VCR the cache you have not received emails for? Update--the switch to another email account worked. So, previous acct must have been blocking the emails, somehow. Situation resolved. Yay! Thanks for the help. Quote Link to comment
+Fridge01 Posted February 21, 2015 Share Posted February 21, 2015 Was your account a gmail account? Several people have had this same problem with them. Quote Link to comment
+sternli Posted February 22, 2015 Share Posted February 22, 2015 A friend of mine had the GC-mails in the spam-filter... Did you check all your spam filters? Server and Client, etc. Quote Link to comment
+justjill27 Posted June 21, 2015 Share Posted June 21, 2015 A friend of mine had the GC-mails in the spam-filter... Did you check all your spam filters? Server and Client, etc. I have started having exactly the same problem - my email is not short. I haven't received any notifications from my caches or my trackables but I did up until a short while ago. Quote Link to comment
Pup Patrol Posted June 21, 2015 Share Posted June 21, 2015 I have started having exactly the same problem - my email is not short. I haven't received any notifications from my caches or my trackables but I did up until a short while ago. One thing to remember is that "visited" logs don't generate emails to the trackable owner. "Grabbed" and "discovered" should, though. At least that's what I thought. Any new logs on caches you own should generate emails. B. Quote Link to comment
+paleolith Posted June 25, 2015 Share Posted June 25, 2015 I have started having exactly the same problem - my email is not short. I haven't received any notifications from my caches or my trackables but I did up until a short while ago. The OP's problem was with a .edu account. Though we never heard the exact reason, it seems likely that the server was blocking gc.com emails. This happens on occasion due to a combination of overly sensitive servers and the large number of emails that gc.com sends. In just about every case where someone is not receiving emails from gc.com, it turns out the emails are getting blocked along the way rather than failing to be sent. The first thing I would try is changing your email address in your geocaching account to a different address, in a different domain (that is, different after the @ sign). You could set up a gmail account (assuming you are not already using one), use a friend's account for a few days, etc. That will give evidence as to where the emails are getting lost. Edward Quote Link to comment
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.