Not-so-Instant notifications

[+Kid Ron Satan]

Hi,

 

I've had Instant Notifications set up for each cache type, for New Publishes, for a specified distance from home for over a couple of years now.

The email address I use for these is one that I usually access on my MacBook, or my iPhone when I'm out & about.

 

I've recently noticed in the past few weeks that I'm getting the emails quite late and missing out on FTF opportunities.

 

For instance today, there were 10 new caches in my search area:

I received the first email at 3:25 PM and when I open the email the timestamp says 1:56 PM.

I received the tenth email at 8:44 PM and when I open the email the timestamp says 2:26 PM.

Most of the FTF logs from the cachers that found these caches today suggest they were found at around 3PM, which makes sense.

 

Why would this just start happening now? Is the issue likely to be at Groundspeak's end or my carrier's end (Optus - I'm from Sydney, Australia) or both? I've been in 3G, 4G or Wi-Fi range all day and did not run out of charge.

 

Anyone else seeing this?

[+Yorkshire Yellow]

Hi,

 

I've had Instant Notifications set up for each cache type, for New Publishes, for a specified distance from home for over a couple of years now.

The email address I use for these is one that I usually access on my MacBook, or my iPhone when I'm out & about.

 

I've recently noticed in the past few weeks that I'm getting the emails quite late and missing out on FTF opportunities.

 

For instance today, there were 10 new caches in my search area:

I received the first email at 3:25 PM and when I open the email the timestamp says 1:56 PM.

I received the tenth email at 8:44 PM and when I open the email the timestamp says 2:26 PM.

Most of the FTF logs from the cachers that found these caches today suggest they were found at around 3PM, which makes sense.

 

Why would this just start happening now? Is the issue likely to be at Groundspeak's end or my carrier's end (Optus - I'm from Sydney, Australia) or both? I've been in 3G, 4G or Wi-Fi range all day and did not run out of charge.

 

Anyone else seeing this?

I've missed out on some notifications.

 

I'm in the UK.

 

[+JL_HSTRE]

I think the problem might be your email or ISP, not Groundspeak.

[+Mudfrog]

I think the problem might be your email or ISP, not Groundspeak.

 

I really don't know how all this works but i'm kinda thinking the same thing. I've been out with friends when a notification came out and we all got them at different times. Usually some minutes apart, but i do remember a time or two where one of us didn't end up getting the notification until hours later.

 

One of my friends has her phone set to notify when both, texts and emails, come in. They rarely come in at the same time.

[+Gitchee-Gummee]

I think the problem might be your email or ISP, not Groundspeak.

I vote for this, too.

[+T.D.M.22]

Just curious, but do you have it set up to notify you right when you get the email (called push notifications IIRC) sme apps won't send it to you right away, and instead check every so often, ever half hour for example. Or are you using an email app? In my experience the apps may lag, or not notify you at all occasionally, usually after an update, but if you open the email app it shows them there. Do you get other emails without delay? Have a friend email you and see how long it takes. At least then you can find out if the issue is your email or not.

[+palmetto]

I received the first email at 3:25 PM and when I open the email the timestamp says 1:56 PM.

I received the tenth email at 8:44 PM and when I open the email the timestamp says 2:26 PM.

 

Your answer is in those timestamps. The lag between 1:56 PM and 3:25 PM isn't on Groundspeak's end.

[+The Kent Crew]

Up until I've changed my preferred email address I was getting daily emails from Groundspeak, now I'm not getting any. Is there something I'm missing? I'm not getting new cache notification of anything, but the email is correct and working as I'm receiving others on the same address. Any advice?

[Keystone]

Have you double-checked your notification settings to make sure each notification is set up to deliver mail to your new address instead of the old one?

[+Greatland Reviewer]

I received the first email at 3:25 PM and when I open the email the timestamp says 1:56 PM.

I received the tenth email at 8:44 PM and when I open the email the timestamp says 2:26 PM.

 

Your answer is in those timestamps. The lag between 1:56 PM and 3:25 PM isn't on Groundspeak's end.

I agree. When I publish caches I oftentimes haven't moved on to the next cache before the notification for the first cache hits my phone and desktop e-mail inboxes.