+Team_Zombi Posted May 14, 2014 Share Posted May 14, 2014 I have a Garmin etrex20 and up until yesterday I was able to download caches from the site fine. Today I have an error msg that says The plug-in was not unlocked successfully - I've uninstalled and re installed the plug in and updated all software updates that may be needed and still nothing. Others have also had this issue it would seem... soooooooooooo is there a fix? Using FF29.0.1 regularly but doesn't matter b/c it's doing the same thing on Chrome and IE too. Please help as I was planning on taking my Mom out on her first geocaching trip THIS WEEKEND and this kinda throws a wrench into that plan. Quote Link to comment
+RCWalkabout Posted May 14, 2014 Share Posted May 14, 2014 I have the same problem when trying to download to my Garmin Oregon 450 from my iMac. The problem just started and i contacted GARMIN who said this has just come up and is a GEOCACHING.COM application problem. It seems the driver for USB connectivity may be the problem. I re downloaded and installed Communicator 4.1.0.0 and the problem still persists. I tried using SAFARI and FIREFOX but have the same problem. Can someone from Groundspeak/Geocaching.com help us out as the Geocashing is now unavailable to me until this is fixed. Quote Link to comment
+Team_Zombi Posted May 14, 2014 Author Share Posted May 14, 2014 Just noticed I didn't mark this as a bug... I wonder if that means it won't get a response. Quote Link to comment
+K13 Posted May 14, 2014 Share Posted May 14, 2014 I am having the issue today as well. Oregon 450, Firefox 29, Win7. The issue must be on the GS side, as Garmin site recognizes the device and Garmin software is up to date, version 4.1.0.0. It worked for me yesterday morning to load a select cache, but not today. I was able to load field notes from the GPS today. I seems like a bug to me. Quote Link to comment
+Team_Zombi Posted May 14, 2014 Author Share Posted May 14, 2014 I'm happy to report that it's now working again. I was using a work around and saving the GPX file directly to my device and after adding 20 or so I accidentally selected the copy to GPS and there it was in all it's white glory allowing me to add it directly again. Don't know if me changing to directly downloading is what fixed it, but I'll take it. Or maybe the tech people on the website end did something, either way, I'm happy as my weekend just became a little easier. Quote Link to comment
+Team_Zombi Posted May 14, 2014 Author Share Posted May 14, 2014 Correction... it's not working from the MAP.. but if you open up the cache file (where you can read all the logs) it's working from there. Not sure if this was the case last night or not but I'll take it. Quote Link to comment
+RCWalkabout Posted May 14, 2014 Share Posted May 14, 2014 Thanks Team_Zombi for the work-around! I can now access the download by going into the detailed Cache and then writing it to my GPS. Way more cumbersome but an alternate method that still works. I tried downloading from the MAP and it is NOT working. No response/solution from my Bug Fix inquiry. Quote Link to comment
+Team_Zombi Posted May 14, 2014 Author Share Posted May 14, 2014 Excellent!! I found it completely by accident, but I'm glad it helped someone else out w/the issue as it seems to be popping up in few places. Quote Link to comment
+mammysarah Posted May 17, 2014 Share Posted May 17, 2014 Thank you I'm having the same problem and just tried your way, it worked. Quote Link to comment
+Science Barbie Posted May 17, 2014 Share Posted May 17, 2014 Same problem with my etrex 10. Worked fine last week and tried downloding to GPS this morning with no success and a message telling me 'not unlocked successfully'. Uninstalled the communicator and re-installed it and also the USB driver and still the same problem.... Has anyone got a suggested fix for etrex 10 as I am useless with computers.... Quote Link to comment
+EjBrandon Posted May 17, 2014 Share Posted May 17, 2014 Mine's suffering the same and I've just wasted 2 hours trying to find a workaround but will give yours a go Zombi... fingers crossed! Quote Link to comment
+DanPan Posted May 17, 2014 Share Posted May 17, 2014 (edited) Have a look in this topic (Problem Sending to GPS ) post #30 and #11 for root cause. Edited May 17, 2014 by DanPan Quote Link to comment
Moun10Bike Posted May 19, 2014 Share Posted May 19, 2014 This issue should now be fixed. Please let us know if you continue to see problems. Quote Link to comment
+Team_Zombi Posted May 20, 2014 Author Share Posted May 20, 2014 Tried to load a cache today from the map and it seems to be working again. Thanks for the timely response. Quote Link to comment
+RCWalkabout Posted May 20, 2014 Share Posted May 20, 2014 Thank you Groundspeak team! I received your note and I tested the Write directly from the Map page and it seems to be working now using my iMac using Safari. Thank you for the timely fix and great response to this problem! RCWalkabout Quote Link to comment
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