+davemcwish Posted February 12, 2014 Share Posted February 12, 2014 My renewal isn't working. Despite updating the card details and getting the message:- "Success! Your billing information has been updated." I'm still seeing a historical renewal date "Your Membership will renew on 03/02/2014" I don't appear to have had the automated email (like The Grey Man) but could have missed it. Am I going to have to follow Cardinal Red and get myself a gift membership ? Quote Link to comment
+MartyBartfast Posted February 12, 2014 Share Posted February 12, 2014 Rather than hope for an answer in here I would Email contact@Groundspeak.com and they should get someone to sort it out for you. Quote Link to comment
+Bear and Ragged Posted February 12, 2014 Share Posted February 12, 2014 My renewal isn't working. Despite updating the card details and getting the message:- "Success! Your billing information has been updated." I'm still seeing a historical renewal date "Your Membership will renew on 03/02/2014" I don't appear to have had the automated email (like The Grey Man) but could have missed it. Am I going to have to follow Cardinal Red and get myself a gift membership ? As you are in the UK, be aware of the date... The date you show for renewal is MARCH 2nd 2014... Quote Link to comment
+davemcwish Posted February 12, 2014 Author Share Posted February 12, 2014 As you are in the UK, be aware of the date... The date you show for renewal is MARCH 2nd 2014... DOH! Quote Link to comment
+Bear and Ragged Posted February 12, 2014 Share Posted February 12, 2014 (edited) As you are in the UK, be aware of the date... The date you show for renewal is MARCH 2nd 2014... DOH! At least, you know you're ready to go at the start of the month! (The 'weird' date catches a lot of us non-US cachers out!) Edited February 12, 2014 by Bear and Ragged Quote Link to comment
+Don_J Posted February 12, 2014 Share Posted February 12, 2014 Actually, if you paid them today, and they accepted the payment, even though your account doesn't expire until March 2, 2014, your renewal date should change to March 2, 2015. Try logging off and back on and see if your renewal date updates. Quote Link to comment
+Chief301 Posted February 13, 2014 Share Posted February 13, 2014 Next year try to get your renewal date to fall on March 3rd (3-3) so you won't have any confusion about the date format 😊 Quote Link to comment
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