+ricknstl Posted January 30, 2014 Share Posted January 30, 2014 Trying to get started but every time I try to download cache location I keep getting a popup that says "Garmin Communicator Plugin NOT detected" then when I click on the download I get another window that says "You have Communicator Plugin. Up to Date, Version 4.1.0.0 Devices Detected •eTrex 20. It also has a big green check mark next to it. I can't get past this point...can anyone please help or suggest what to do next. Thanks! Rick Quote Link to comment
+geodarts Posted January 30, 2014 Share Posted January 30, 2014 What operating system and browser are you using? Quote Link to comment
+ricknstl Posted January 30, 2014 Author Share Posted January 30, 2014 What operating system and browser are you using? Quote Link to comment
+ricknstl Posted January 30, 2014 Author Share Posted January 30, 2014 Windows 7 and internet explorer Quote Link to comment
+ricknstl Posted January 30, 2014 Author Share Posted January 30, 2014 Windows 7 and internet explorer Quote Link to comment
+badger10 Posted January 30, 2014 Share Posted January 30, 2014 I don't know if it is the same as in Windows 8 but I got the same message. I called Garmin and I was told that Windows 8 does not like plug-ins. He advised me to use Google Chrome. I do that and have had no problems since then. Quote Link to comment
+Heli Leo Posted January 31, 2014 Share Posted January 31, 2014 I had the same problem with Windows 7 and Internet Explorer. I switched to Firefox and the problem went away. Good luck. Quote Link to comment
+popokiiti Posted February 5, 2014 Share Posted February 5, 2014 I have had issues with IE and the Garmin in the past. Switched to Firefox, and all is good. In fact, never been back to IE......... Quote Link to comment
+PIGSGPS Posted February 28, 2014 Share Posted February 28, 2014 Have IE 11 and Win 7 and have exactly the same problem as other users. Trying to get started but every time I try to download cache location I keep getting a popup that says "Garmin Communicator Plugin NOT detected" then when I click on the download I get another window that says "You have Communicator Plugin." And it list my GPS60. This was working last summer but now does not. I reloaded the plugin but still no joy. HELP!!!!! Quote Link to comment
+Gitchee-Gummee Posted February 28, 2014 Share Posted February 28, 2014 (edited) Have IE 11 and Win 7 and have exactly the same problem as other users. Trying to get started but every time I try to download cache location I keep getting a popup that says "Garmin Communicator Plugin NOT detected" then when I click on the download I get another window that says "You have Communicator Plugin." And it list my GPS60. This was working last summer but now does not. I reloaded the plugin but still no joy. HELP!!!!! Change your browser "Compatibility Mode" settings. This question is scattered throughout these forums. You may even see responses that say something like... switch to Mozilla Firefox or Google Chrome. In fact, just such a response immediately precedes your post. Edited February 28, 2014 by Gitchee-Gummee Quote Link to comment
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