+Johnny Rango Posted November 13, 2013 Posted November 13, 2013 Anyone besides me noticing the website is lagging? It's like pulling teeth for the last few days just to get pages to refresh. Quote
+wmpastor Posted November 14, 2013 Posted November 14, 2013 Anyone besides me noticing the website is lagging? It's like pulling teeth for the last few days just to get pages to refresh. No - nothing different. The problem must be with your provider or computer. Restarted it lately? Kids using all bandwidth? Etc. Quote
+Glenn Posted November 14, 2013 Posted November 14, 2013 Are you using COMCAST? If so they have been having trouble with routing in the west. Quote
+Don_J Posted November 14, 2013 Posted November 14, 2013 (edited) Anyone besides me noticing the website is lagging? It's like pulling teeth for the last few days just to get pages to refresh. No - nothing different. The problem must be with your provider or computer. Restarted it lately? Kids using all bandwidth? Etc. Wow, so because you are not having problems, it MUST his problem? FWIW, I have been having a sporadic problem with geocaching.com not responding for over a week. White page with "waiting for geocaching.com..." in the status bar. It never responds or refreshes, but if I open the link in a new tab, it comes right up. There have also been people complaining in our local FB group about the same problem. No other problems on the Internet, just GC.com Edited November 14, 2013 by Don_J Quote
+larryc43230 Posted November 14, 2013 Posted November 14, 2013 FWIW, I have been having a sporadic problem with geocaching.com not responding for over a week. White page with "waiting for geocaching.com..." in the status bar. It never responds or refreshes, but if I open the link in a new tab, it comes right up. There have also been people complaining in our local FB group about the same problem. No other problems on the Internet, just GC.com I've been seeing this sporadically for the past couple of weeks, maybe longer. In case it makes any difference, this is with Firefox 25. I'll click on a link on the geocaching site to visit another page. After clicking the link, the title bar will say "Connecting...". Sometimes the window goes all white, sometimes nothing changes in the window (the old window stays displayed). When this happens (which is maybe one out of every five links I click on the site), I've waited as long as two or three minutes to see if the Web site responds, and it never does. At that point, I have to click on the "X" button in the address bar to get control of the browser window back. If I then try again and click on the same link, it always works fine this time. One interesting aspect to this is that I've never seen a "Timed out" response from the browser when this happens. It's as if the Web server acknowledges the request, but then hangs up and just sits there not responding. The only good news is that a retry (stopping the transaction and clicking the link again) always seems to get things moving again. I get the gut feeling that one of the servers in the Groundspeak server farm is exhibiting some intermittent flakiness in responding to page requests, but I have no real evidence for that. I also have no idea whether this is related to the OP's issue, but I thought I should add a data point. --Larry Quote
+Calypso62 Posted November 14, 2013 Posted November 14, 2013 (edited) I'm experiencing the exact same situation that Larry is having. Closing the tab and opening a new one then clicking on the link again seems to solve the problem. Interesting! Edited November 14, 2013 by Calypso62 Quote
+DanPan Posted November 14, 2013 Posted November 14, 2013 (edited) Same issue here. Started last week. Some pages are loaded very quick, others do not. To solve the issue i have to open a new IE session or close/open IE. A few minutes ago i had the issue on Server: WEB20; Build: Web.HotFix_20131029.1 Edited November 14, 2013 by DanPan Quote
Moun10Bike Posted November 14, 2013 Posted November 14, 2013 We have just finished rolling out a change to the account service that should relieve some of the burden on the servers. Hopefully you will now see improvement in site performance. Quote
+DanPan Posted November 15, 2013 Posted November 15, 2013 (edited) Hopefully you will now see improvement in site performance. FYI, one minute ago i tried to open a cachepage and it took +- 2 minutes to load. <!-- Server: WEB15; Build: Web.HotFix_20131114.1 --> I did a refresh (which was quick) and noticed that the IE session was redirected to <!-- Server: WEB05; Build: Web.HotFix_20131114.1 --> Edited November 15, 2013 by DanPan Quote
+larryc43230 Posted November 15, 2013 Posted November 15, 2013 Hopefully you will now see improvement in site performance. FYI, one minute ago i tried to open a cachepage and it took +- 2 minutes to load. <!-- Server: WEB15; Build: Web.HotFix_20131114.1 --> I did a refresh (which was quick) and noticed that the IE session was redirected to <!-- Server: WEB05; Build: Web.HotFix_20131114.1 --> Yeah, I've seen the same issue with connecting to Web pages a couple of times last night and this morning. They seem to be happening less often, but they're still happening. --Larry Quote
+larryc43230 Posted November 15, 2013 Posted November 15, 2013 OK, I wasn't expecting this: Over the past half hour, I've seen the same sort of hangup (not connecting to a Web page after clicking a link) several times here on the Geocaching Forums site. The issue seems to be spreading. --Larry Quote
+DanPan Posted November 15, 2013 Posted November 15, 2013 (edited) I had an IE session open with a list of my owned cached (WEB09) After clicking a link to one of my caches i had to cancel the session after +- 10 minutes (waiting for http://www.geocaching.com/...) Did a http://www.geocaching.com/whoami/ -> I am: WEB18 Did a refresh of this session -> OK -> WEB15 Opened a new session to GC forum -> extreem slow -> had to cancel the session Did a refresh -> OK -> WEB16 Did a second refresh -> OK -> WEB19 It seems that the sessions are hopping from one web server to another and are not "sticky" anymore. Edited November 15, 2013 by DanPan Quote
+colleda Posted November 15, 2013 Posted November 15, 2013 FWIW, I have been having a sporadic problem with geocaching.com not responding for over a week. White page with "waiting for geocaching.com..." in the status bar. It never responds or refreshes, but if I open the link in a new tab, it comes right up. There have also been people complaining in our local FB group about the same problem. No other problems on the Internet, just GC.com I've been seeing this sporadically for the past couple of weeks, maybe longer. In case it makes any difference, this is with Firefox 25. I'll click on a link on the geocaching site to visit another page. After clicking the link, the title bar will say "Connecting...". Sometimes the window goes all white, sometimes nothing changes in the window (the old window stays displayed). When this happens (which is maybe one out of every five links I click on the site), I've waited as long as two or three minutes to see if the Web site responds, and it never does. At that point, I have to click on the "X" button in the address bar to get control of the browser window back. If I then try again and click on the same link, it always works fine this time. One interesting aspect to this is that I've never seen a "Timed out" response from the browser when this happens. It's as if the Web server acknowledges the request, but then hangs up and just sits there not responding. The only good news is that a retry (stopping the transaction and clicking the link again) always seems to get things moving again. I get the gut feeling that one of the servers in the Groundspeak server farm is exhibiting some intermittent flakiness in responding to page requests, but I have no real evidence for that. I also have no idea whether this is related to the OP's issue, but I thought I should add a data point. --Larry I'm in Oz and have experienced the same and have used the same process to get the browser back and then clicking the link again, mostly with a result and sometimes not. Quote
+Homer_J_Simpson Posted November 17, 2013 Posted November 17, 2013 So, I am experiancing these lags, too. I tried it aon various systems (IE9, Android 2.2, Android 4 with Google Browser or FF). The web site seems to be very slow in transmitting data. On Windows/IE the fellin gis that site buildup is slow. On Android, the page is loading about 75% to 80% than pauses for about one minute before completing the download. I can recognize that the is web traffic via WLAN during the pausing. These things occur since the beginning of November 2013. Before November, the performance on Tablet and Smartphone was very good. So, I tested my Internet Connection, video Streaming and loading other sites is fine and very quick. Quote
+DanPan Posted November 17, 2013 Posted November 17, 2013 (edited) Strange things happen... I opened a new IE session to www.geocaching.com (WEB04) -> the page hangs after loading 60% of progress. I opened a new session in the same IE windows to www.geocaching.com (WEB04) -> loading page was OK. At the same time the first session resumes and loaded the remaining 40% very quick. Session changed from WEB04 -> WEB01 Did a refresh of one of the sessions, session changed from WEB01 -> WEB12 I hope this info is helpful to troubleshoot and solve the issue. Edited November 17, 2013 by DanPan Quote
+DanPan Posted November 20, 2013 Posted November 20, 2013 (edited) The issue is still there... click on a link and the page stops loading after 40%. Any progress on troubleshooting/solving this issue? Edited November 20, 2013 by DanPan Quote
+DanPan Posted November 21, 2013 Posted November 21, 2013 (edited) Today, tried to open the forum with the link on the geocaching.com homepage. Loading started but hanged after a few sec of loading. (Whoami: WEB13) I needed to close this session and tried again in a new IE session, this time the loading was successful. (Whoami: WEB13) I'm still the only one who has a "loading" problem? Edited November 21, 2013 by DanPan Quote
+DanPan Posted November 25, 2013 Posted November 25, 2013 (edited) It took me 2 IE sessions and 3x refresh to load the geocaching homepage. IE session changed from WEB08 -> WEB15 -> WEB19 -> WEB05 -> WEB01 Nobody else has "loading" problems? Edited November 25, 2013 by DanPan Quote
+dprovan Posted November 25, 2013 Posted November 25, 2013 Nobody else has "loading" problems? Once in a while -- maybe twice last week -- I have to call for a page reload before I get it. I always thought it was restricted to loading actual cache descriptions, but once last week it happened when I was loading the map. I go way back in the Internet game, so while I assume this is a modern problem, I can't help but notice that this looks exactly like what we'd see in the old days when some half-baked TCP implementations couldn't figure out how to recover from a lost packet. Quote
+Johnny Rango Posted November 25, 2013 Author Posted November 25, 2013 I waited to see what might happen but this is what is still happening for me. OS - Vista 64 Bit Browser - Chrome 31.0.1650.57 m Duplicateble - Yes This also happens on a friends PC using the same browser. It does not happen with Firefox. Have not tried it with IE. Issue: From the quick view page the browser hangs. Will eventually load after several minutes (five plus) Everything loads but the following. "Hello XXX" "Stats Bar" "Favorites" "Premium Features" "Account Options" "Your GPS" "User Routes" "Field Notes" "Geocache Google Earth Viewer" "Your Inventory" Side Bars Ads also do not load. Quote
+Johnny Rango Posted December 2, 2013 Author Posted December 2, 2013 Hi Groundspeak, Any follow up on this? It's really annoying. See my post above to see the steps to reproduce. Quote
Moun10Bike Posted December 2, 2013 Posted December 2, 2013 The "Quick View" shows a single list of everything you've logged in the past 30 days. In the past 30 days, you have logged over 3,000 caches and over 10,000 trackables. This is the cause of the slowdown you are seeing - such a long list is effectively bringing your browser to its knees. Quote
+Lil Devil Posted December 3, 2013 Posted December 3, 2013 It does not happen with Firefox. There's your solution. Use a real browser. Quote
+Johnny Rango Posted December 3, 2013 Author Posted December 3, 2013 It does not happen with Firefox. There's your solution. Use a real browser. You're such a help. Quote
+Johnny Rango Posted December 3, 2013 Author Posted December 3, 2013 The "Quick View" shows a single list of everything you've logged in the past 30 days. In the past 30 days, you have logged over 3,000 caches and over 10,000 trackables. This is the cause of the slowdown you are seeing - such a long list is effectively bringing your browser to its knees. Thanks, is there any way to limit the search to say the past 5 days or something more manageable? Quote
Moun10Bike Posted December 3, 2013 Posted December 3, 2013 The "Quick View" shows a single list of everything you've logged in the past 30 days. In the past 30 days, you have logged over 3,000 caches and over 10,000 trackables. This is the cause of the slowdown you are seeing - such a long list is effectively bringing your browser to its knees. Thanks, is there any way to limit the search to say the past 5 days or something more manageable? Unfortunately, no. The page is currently hard-coded to show the last 30 days. That may have to change to a paging system or something else if power trails continue to proliferate. Quote
+dprovan Posted December 3, 2013 Posted December 3, 2013 Unfortunately, no. The page is currently hard-coded to show the last 30 days. That may have to change to a paging system or something else if power trails continue to proliferate. If you want to do something about power trails, instead of making the recent cache list less useful in case someone's done a power trail, I'd rather you invent a way to encapsulate a power trail so that it shows up as a single entry. It would seem very useful to have a power trail focus cache that shows up in lists and attracts the non-trivial logs while the lesser members of the trail are normally suppressed in lists unless someone's looking for them. Quote
+DanPan Posted January 6, 2014 Posted January 6, 2014 It seems this issue is back again. When i click on a geocaching link i get a brown background and have to wait... fyi: other websites are fast. Only access to geocaching.com is slow. Nobody else has "loading" problems? Quote
+DanPan Posted January 8, 2014 Posted January 8, 2014 Today, I opened a new IE session to www.geocaching.com -> the page hangs after loading 60% of progress. I opened a new session in the same IE windows to www.geocaching.com -> loading page was as quick as 'greased lightning'... Quote
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