+Nickehaunted Posted September 26, 2013 Share Posted September 26, 2013 hi there we got a premium member when we got 140 founds, we got no favorit points for that. is that right? because a friend of mine do it the same way and he have got the points. so what can i do now? greets Andy Quote Link to comment
Pup Patrol Posted September 26, 2013 Share Posted September 26, 2013 (edited) hi there we got a premium member when we got 140 founds, we got no favorit points for that. is that right? because a friend of mine do it the same way and he have got the points. so what can i do now? greets Andy When you look at the page of a cache you have logged "found it", do you see the the "favorites" tab to the right of the D/T / size area? Here's some information from the Favorites article that explains how it should work for you: Help Center → Premium Membership → Benefits 1.6. Favorites http://support.Groundspeak.com/index.php?pg=kb.page&id=287 [updated August 2012] Who can earn Favorite Points? Only Premium Members earn Favorite Points. They get one point just for being a Premium Member, then further points by logging geocaching finds, at the rate of 1 Favorite Point per 10 finds. If I purchase a Premium Membership later, will I be awarded Favorite Points for the geocaches I found when I was a Basic Member? Yes - for first-time subscriptions! If you upgrade to Premium Membership we will add up your past geocaching finds and award Favorite Points accordingly. From there you can visit the geocache pages you found while still a Basic Member and "spend" the Favorite Points on the best ones. However, if your subscription lapses for any reason, you will not be granted Favorite Points until you renew your Premium Membership. At which time the Favorite Points will start accruing again. You are only prorated Favorite Points the first time you subscribe. If you look at your profile page here: http://www.geocaching.com/my/default.aspx click on "Lists", which will take you to your List Management page. A tab for Favorites should be there. B. Edited September 26, 2013 by Pup Patrol Quote Link to comment
Moun10Bike Posted September 26, 2013 Share Posted September 26, 2013 Hi Nickehaunted, It appears that we have a bug right now in which upgrading members are failing to get the appropriate Favorite Points. I have adjusted your points and am reporting the issue to engineering. Thanks for your patience! Quote Link to comment
+Nickehaunted Posted September 27, 2013 Author Share Posted September 27, 2013 Hi Nickehaunted, It appears that we have a bug right now in which upgrading members are failing to get the appropriate Favorite Points. I have adjusted your points and am reporting the issue to engineering. Thanks for your patience! thank you very mutch , now i have all 20 Favorit point !! Andy Quote Link to comment
+caretaker5 Posted October 23, 2013 Share Posted October 23, 2013 I think you still have your bug on upgrading to premium membership. I was just upgraded, my finds total is 1175 I have 0 favorite points remaining, and 10 needed to earn my next favorite point Quote Link to comment
Jayme H Posted October 23, 2013 Share Posted October 23, 2013 I think you still have your bug on upgrading to premium membership. I was just upgraded, my finds total is 1175 I have 0 favorite points remaining, and 10 needed to earn my next favorite point Hi caretaker5, It looks like the engineers are still working on that one. I have adjusted your favorite points for you. Happy caching! Quote Link to comment
+caretaker5 Posted October 23, 2013 Share Posted October 23, 2013 thank you much, however I thought it was 10 finds equals 1 favorite point earned? I currently show 12 favorites available with 10 logs until my next favorite point is earned. Quote Link to comment
Jayme H Posted October 23, 2013 Share Posted October 23, 2013 Whoopsie! All fixed now...117 for your finds and a bonus point for your upgrade. Quote Link to comment
+caretaker5 Posted October 23, 2013 Share Posted October 23, 2013 once again thank you very much Quote Link to comment
+wmpastor Posted October 23, 2013 Share Posted October 23, 2013 Hi Nickehaunted, It appears that we have a bug right now in which upgrading members are failing to get the appropriate Favorite Points. I have adjusted your points and am reporting the issue to engineering. Thanks for your patience! thank you very mutch , now i have all 20 Favorit point !! Andy I own four caches. Hint-hint! Quote Link to comment
+Nou&Bohne Posted June 21, 2014 Share Posted June 21, 2014 Hey there, it seems to be that we have also this suspicious bug :-( we currently have found 337 caches and need 4 more to get next favorite point. We know, that's only one point, but it's noisy to remember, that there is everytime one more left when having a '0' at the end ;-) Greetz, Nou&Bohne from Chemnitz (Saxony, Germany) Quote Link to comment
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