+sdg2g08 Posted June 23, 2013 Share Posted June 23, 2013 Despite having paid for a new year long membership period at the end of March and having this confirmed by Groundspeak, I now find that my membership has been downgraded to basic after on 3 months. This is really not good enough. Having paid the full ammount I would expect the year long membership Quote Link to comment
+pppingme Posted June 23, 2013 Share Posted June 23, 2013 To clarify, did you pay $10 or $30? Quote Link to comment
Sara B Posted June 24, 2013 Share Posted June 24, 2013 Despite having paid for a new year long membership period at the end of March and having this confirmed by Groundspeak, I now find that my membership has been downgraded to basic after on 3 months. This is really not good enough. Having paid the full ammount I would expect the year long membership Hello sdg2g08, Thank you for contacting us, we apologize for any frustration or concern. As this issue involves account sensitive information, I will follow up with you via email. Best Regards, Sara Community Manager Geocaching HQ Quote Link to comment
+sdg2g08 Posted June 24, 2013 Author Share Posted June 24, 2013 Many Thanks for the quick response. Problem sorted. Well done. For those wondering, it was £24.99 I paid Quote Link to comment
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