+Cr8zyC8tL8dy Posted April 25, 2013 Share Posted April 25, 2013 I am running 1.8 and I wanted to upgrade to 2.15. I downloaded the update and when I go to install it says: "not a valid Win32 application." I even tried running as admin. Nothing works. Quote Link to comment
+Socal ZukiCachers Posted April 25, 2013 Share Posted April 25, 2013 I am running 1.8 and I wanted to upgrade to 2.15. I downloaded the update and when I go to install it says: "not a valid Win32 application." I even tried running as admin. Nothing works. What operating system are you running? Windows XP SP1, SP2 SP3; Vista; Windows 7; Windows 8 and is it a 32 or 64 bit version? Also, have to tried downloading the update again to see if the file was corrupted in the download process? David Magellan Insider/Beta Tester Quote Link to comment
+Cr8zyC8tL8dy Posted April 26, 2013 Author Share Posted April 26, 2013 I am running 1.8 and I wanted to upgrade to 2.15. I downloaded the update and when I go to install it says: "not a valid Win32 application." I even tried running as admin. Nothing works. What operating system are you running? Windows XP SP1, SP2 SP3; Vista; Windows 7; Windows 8 and is it a 32 or 64 bit version? Also, have to tried downloading the update again to see if the file was corrupted in the download process? David Magellan Insider/Beta Tester I'm running Windows 7 64 bit. I did download the upgrade 3 times and all 3 times, same message! Quote Link to comment
+5Powells Posted April 27, 2013 Share Posted April 27, 2013 I've had no luck upgrading using the Apple Mac version, I get an error box with the message: 'Incorrect GPS device connected for this upgrade!' I've downloaded the upgrade twice and the same error message pops up. Has anyone had any luck updating the GC software using a Mac? Thanks. Quote Link to comment
+Cr8zyC8tL8dy Posted April 27, 2013 Author Share Posted April 27, 2013 I've had no luck upgrading using the Apple Mac version, I get an error box with the message: 'Incorrect GPS device connected for this upgrade!' I've downloaded the upgrade twice and the same error message pops up. Has anyone had any luck updating the GC software using a Mac? Thanks. I just spoke to Magellan, and they informed me that if you have 1.8 software, it cannot be upgraded to 2.15 and they are replacing my brand new one for free with a newer version. Can't beat that! Quote Link to comment
+gpsblake Posted April 27, 2013 Share Posted April 27, 2013 I just spoke to Magellan, and they informed me that if you have 1.8 software, it cannot be upgraded to 2.15 and they are replacing my brand new one for free with a newer version. Can't beat that! That's interesting consider 1.8 is completely identical to 1.7 except for the version number. (only newer GC had 1.8 and Magellan never offered 1.8 to the public). I wonder if the updater thinks 1.8 is an invalid version and won't update the unit. There are ways I know for sure where you could get ver 2.15 on it but if Magellan told you to send it back, send it back and get a new one. Quote Link to comment
+5Powells Posted April 27, 2013 Share Posted April 27, 2013 I just spoke to Magellan, and they informed me that if you have 1.8 software, it cannot be upgraded to 2.15 and they are replacing my brand new one for free with a newer version. Can't beat that! That's interesting consider 1.8 is completely identical to 1.7 except for the version number. (only newer GC had 1.8 and Magellan never offered 1.8 to the public). I wonder if the updater thinks 1.8 is an invalid version and won't update the unit. There are ways I know for sure where you could get ver 2.15 on it but if Magellan told you to send it back, send it back and get a new one. I've definitely got version 1.7 and it won't update for me. Quote Link to comment
+Cr8zyC8tL8dy Posted April 27, 2013 Author Share Posted April 27, 2013 I just spoke to Magellan, and they informed me that if you have 1.8 software, it cannot be upgraded to 2.15 and they are replacing my brand new one for free with a newer version. Can't beat that! That's interesting consider 1.8 is completely identical to 1.7 except for the version number. (only newer GC had 1.8 and Magellan never offered 1.8 to the public). I wonder if the updater thinks 1.8 is an invalid version and won't update the unit. There are ways I know for sure where you could get ver 2.15 on it but if Magellan told you to send it back, send it back and get a new one. Odd. It is brand new already, lol. I just got it on Wednesday! So... I'm waiting to see if I have to return this one, which I suspect that I do. Quote Link to comment
+Twitch Hugs Trees Posted April 27, 2013 Share Posted April 27, 2013 I am running 1.8 and I wanted to upgrade to 2.15. I downloaded the update and when I go to install it says: "not a valid Win32 application." I even tried running as admin. Nothing works. I had the same problem, but then I downloaded Vantage Point from the Magellan website and when I connected my GC it came up saying there was an update and installed it automatically for me. Maybe give that a shot? Quote Link to comment
+Cr8zyC8tL8dy Posted April 27, 2013 Author Share Posted April 27, 2013 I am running 1.8 and I wanted to upgrade to 2.15. I downloaded the update and when I go to install it says: "not a valid Win32 application." I even tried running as admin. Nothing works. I had the same problem, but then I downloaded Vantage Point from the Magellan website and when I connected my GC it came up saying there was an update and installed it automatically for me. Maybe give that a shot? I'll try that, easier than swapping since the unit is literally brand new, never used! Quote Link to comment
+Cr8zyC8tL8dy Posted April 27, 2013 Author Share Posted April 27, 2013 I am running 1.8 and I wanted to upgrade to 2.15. I downloaded the update and when I go to install it says: "not a valid Win32 application." I even tried running as admin. Nothing works. I had the same problem, but then I downloaded Vantage Point from the Magellan website and when I connected my GC it came up saying there was an update and installed it automatically for me. Maybe give that a shot? I'll try that, easier than swapping since the unit is literally brand new, never used! Didn't work. Tried a few times. Still says firmware is 1.8 and no prompt to upgrade it. Quote Link to comment
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.