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API: Service Not Available, but only in GSAK


renelm
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I am getting a lot of 'Service not available' from the API server today when using GSAK. I cannot download PQs, refresh, get new access token etc. in GSAK.

I tried removing my access token in GSAK, but can't get it back as I get a 'service not available' when trying to re-add it.

 

The odd thing is, that GDAK on my phone happily refreshes data, downloads PQs etc.

 

The full response I get in GSAK:

 

ChilkatLog:

QuickGetStr:

DllDate: Aug 5 2012

UnlockPrefix: GSAKNEHttp

Username: SEVEN:rene

Architecture: Little Endian; 32-bit

Language: ActiveX

VerboseLogging: 0

QuickReq:

url: https://api.Groundspeak.com/LiveV6/Geocaching.svc/GetAPILimits?AccessToken=(AccessToken}

QuickGetToOutput_OnExisting:

qGet_1:

simpleHttpRequest_3:

httpMethod: GET

requestUrl: https://api.Groundspeak.com/LiveV6/Geocaching.svc/GetAPILimits?AccessToken=(AccessToken}

IE_Proxy: gw.intet:3128

IE_ProxyEnabled: 0

Using existing connection to web server...

-- BuildGetRequest --

IE_Proxy: gw.intet:3128

IE_ProxyEnabled: 0

Auto-adding any accumulated cookies.

CookieDir: memory

CookieDomain: api.Groundspeak.com

CookiePath: /LiveV6/Geocaching.svc/GetAPILimits

LoadCookieJar:

Path: /LiveV6/Geocaching.svc/GetAPILimits

GetDomainCookiesXml:

CookieDir: memory

Domain: api.Groundspeak.com

HashKey: groundspeak_com.xml

No cookies exist yet.

--GetDomainCookiesXml

--LoadCookieJar

No cookie jar found.

sendElapsedMs: 0

StatusCode: 503

StatusText: Service Unavailable

Reading response body...

No transfer-encoding header field.

sslContentLength: 27

extraLen: 27

Already have entire response.

readResponseElapsedMs: 172

--simpleHttpRequest_3

--qGet_1

--QuickGetToOutput_OnExisting

--QuickReq

responseSize: 27

responseContentType: text/html

This is a text response...

No charset specified, assuming Windows-1252

Converting to utf-8 charset.

ConvertFromCodePage: 1252

NumUtf8Bytes: 27

Failed.

--QuickGetStr

--ChilkatLog

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Similar story here, although downloading PQs worked when I tried the fourth or fifth time. Getting an access token did work as well, but publishing logs doesn't work. The service seems to be buggy somehow <_< . Hope the americans wake up soon... :anibad:

Greetings from Switzerland

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Thank you for the feedback, we truly appreciate it.

 

We've been working toward establishing a root cause and have added additional resources to the pool of API servers that GSAK and other Live applications rely on. If you all are still experiencing issues, please update this thread and be descriptive of the queries and requests your are running. Our monitoring and alerting have subsided with recent changes, but we understand there still may be issues that we aren't seeing.

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Thank you for the feedback, we truly appreciate it.

 

We've been working toward establishing a root cause and have added additional resources to the pool of API servers that GSAK and other Live applications rely on. If you all are still experiencing issues, please update this thread and be descriptive of the queries and requests your are running. Our monitoring and alerting have subsided with recent changes, but we understand there still may be issues that we aren't seeing.

 

Thanks Justin. Seems to be working OK for us now :-)

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