+rjerry Posted March 19, 2013 Share Posted March 19, 2013 The top third of my screen is dark,shaded, ect. in some of the varios screens. Map display is ok but many of the other screens have the top third shaded. You can see icons in the shaded portion. This is something new I have never seen before. Pulled the battery and did a reset same thing. Garmin was no help but offered to fix it for $160. Unit has latest software and is less than 18 moths old. Quote Link to comment
BMW JEDI Posted March 19, 2013 Share Posted March 19, 2013 The top third of my screen is dark,shaded, ect. in some of the varios screens. Map display is ok but many of the other screens have the top third shaded. You can see icons in the shaded portion. This is something new I have never seen before. Pulled the battery and did a reset same thing. Garmin was no help but offered to fix it for $160. Unit has latest software and is less than 18 moths old. Sounds like you have the Favorites Dashboard active. Quote Link to comment
+rjerry Posted March 19, 2013 Author Share Posted March 19, 2013 The top third of my screen is dark,shaded, ect. in some of the varios screens. Map display is ok but many of the other screens have the top third shaded. You can see icons in the shaded portion. This is something new I have never seen before. Pulled the battery and did a reset same thing. Garmin was no help but offered to fix it for $160. Unit has latest software and is less than 18 moths old. Sounds like you have the Favorites Dashboard active. Tried that to no change.Bummer. Quote Link to comment
BMW JEDI Posted March 19, 2013 Share Posted March 19, 2013 The top third of my screen is dark,shaded, ect. in some of the varios screens. Map display is ok but many of the other screens have the top third shaded. You can see icons in the shaded portion. This is something new I have never seen before. Pulled the battery and did a reset same thing. Garmin was no help but offered to fix it for $160. Unit has latest software and is less than 18 moths old. Sounds like you have the Favorites Dashboard active. Tried that to no change.Bummer. Post a screen shot, please. Quote Link to comment
+rjerry Posted March 20, 2013 Author Share Posted March 20, 2013 The top third of my screen is dark,shaded, ect. in some of the varios screens. Map display is ok but many of the other screens have the top third shaded. You can see icons in the shaded portion. This is something new I have never seen before. Pulled the battery and did a reset same thing. Garmin was no help but offered to fix it for $160. Unit has latest software and is less than 18 moths old. Sounds like you have the Favorites Dashboard active. Tried that to no change.Bummer. Post a screen shot, please. Quote Link to comment
+rjerry Posted March 20, 2013 Author Share Posted March 20, 2013 I have the screen shot on my desk top but I cannot figure out how to get it into a post. Quote Link to comment
BMW JEDI Posted March 20, 2013 Share Posted March 20, 2013 I have the screen shot on my desk top but I cannot figure out how to get it into a post. Host it here, then insert the image link in a post! Quote Link to comment
+rjerry Posted March 21, 2013 Author Share Posted March 21, 2013 http://imageshack.us/photo/my-images/16/11170798.png/ The top appears black but you can see the icons from the start up page in the background. I have tried changing the background color but that did not work either.If I go to the map page it goes away and to the compass screen it is not there. Quote Link to comment
+rjerry Posted March 21, 2013 Author Share Posted March 21, 2013 A BIG THANK YOU TO THE TEAM FOR SOLVING THE MYSTERY. The only thing that is puzzleing is Garmin support did not even mention such a thing. Quote Link to comment
BMW JEDI Posted March 21, 2013 Share Posted March 21, 2013 Didn't see where you solved the mystery, but the image clearly shows the Main Menu Drawer is open Quote Link to comment
+NanCycle Posted March 22, 2013 Share Posted March 22, 2013 A BIG THANK YOU TO THE TEAM FOR SOLVING THE MYSTERY. The only thing that is puzzleing is Garmin support did not even mention such a thing. Please--what was the problem and what was the solution? In case I have the same issue on mine. Also, what is the Main Menu Drawer? How do you see that it is open? And what does that mean? Sorry for all the dumb questions--I'm new to the Montana and still learning about its features. Quote Link to comment
BMW JEDI Posted March 23, 2013 Share Posted March 23, 2013 A BIG THANK YOU TO THE TEAM FOR SOLVING THE MYSTERY. The only thing that is puzzleing is Garmin support did not even mention such a thing. Please--what was the problem and what was the solution? In case I have the same issue on mine. Also, what is the Main Menu Drawer? How do you see that it is open? And what does that mean? Sorry for all the dumb questions--I'm new to the Montana and still learning about its features. Nancy, try looking here for information about what a Main Menu Drawer is Quote Link to comment
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